Asst Manager/ Manager, Human Resource

Company Overview

The Singapore Association for Mental Health (SAMH) is a non-profit agency established in 1968, providing community care and rehabilitative services to persons with mental health conditions. SAMH operates nine centres offering diverse mental health programmes and support services.

Job Summary

Lead and manage comprehensive HR functions including talent acquisition, employee relations, performance management, learning and development, compensation, compliance, and HR operations to support SAMH’s mission and workforce effectiveness.

Responsibilities

• Develop and implement recruitment strategies to attract and retain top talent aligned with organizational goals
• Collaborate with hiring managers to identify manpower needs and create effective staffing plans
• Manage end-to-end recruitment and onboarding processes to ensure smooth integration of new hires
• Enhance employer branding and improve candidate experience through targeted initiatives
• Cultivate a positive and inclusive workplace culture that supports employee engagement and wellness
• Advise managers and employees on HR policies, procedures, and employment matters to ensure clarity and compliance
• Manage employee grievances, disciplinary actions, and conflict resolution to maintain a harmonious work environment
• Lead employee engagement and wellness programs to boost morale and productivity
• Oversee performance appraisal and goal-setting processes to drive employee development and organizational performance
• Coach managers on effective performance management and employee development techniques
• Support succession planning and conduct talent reviews to identify future leaders
• Develop and manage performance improvement plans to address underperformance
• Partner with managers to assess training needs and design learning programs aligned with clinical and professional frameworks
• Monitor training effectiveness and employee development outcomes to ensure continuous growth
• Coordinate leadership development and succession planning initiatives to build organizational capability
• Administer compensation and benefits programs ensuring competitiveness and alignment with organizational strategy
• Oversee monthly payroll processing to guarantee accuracy and timeliness
• Participate in salary benchmarking and annual remuneration exercises to maintain market competitiveness
• Recommend reward strategies to attract and retain high-quality talent
• Develop, review, and update HR policies and procedures to reflect current laws and best practices
• Ensure compliance with employment laws, workplace regulations, and company policies through audits and governance activities
• Support investigations and risk management efforts as needed to mitigate organizational risks
• Oversee HR administration and employee lifecycle processes to maintain operational efficiency
• Manage HR information systems ensuring data integrity and security
• Prepare HR metrics, reports, and workforce analytics to inform strategic decisions
• Drive process improvements and lead HR digitalization initiatives to enhance service delivery

Preferred competencies and qualifications

• Professional HR certification (e.g., IHRP, SHRM, CIPD) is advantageous
• Bachelor’s Degree in Human Resource Management, Business Administration, or related discipline
• Minimum 5–8 years of progressive HR experience, including at least 2 years in a supervisory or managerial role
• Strong knowledge of employment legislation and HR best practices
• Applicants with greater experience / qualifications will be considered for Manager role