AST Support Worker - Grimsby AST (Mat Leave Cover)

AST Support Worker – Grimsby

Location: Grimsby

Salary: £26,490.00 per annum
Hours: 39 hours per week
Contract: Fixed-Term, 6 Months – Maternity Cover

Target Housing is looking for an AST Support Worker to join our team in Grimsby on a 6-month fixed-term contract, providing maternity cover.

This is a rewarding opportunity to support vulnerable adults to develop the skills, confidence and independence they need to move towards more independent accommodation and achieve their personal goals.

You’ll work alongside tenants to help them sustain their accommodation, manage their finances, access benefits, develop independent living skills and overcome the challenges they may face.

At Target Housing, we believe that stable accommodation, the right support and a psychologically and trauma-informed approach can transform lives. If you’re someone who builds positive relationships, treats people with dignity and believes in empowering others rather than doing things for them, we’d love to hear from you.

About Target Housing: Target Housing is a charity and registered social landlord. For over 30 years, we have provided housing and support to people who need it most. Our approach is psychologically and trauma-informed, with a strong focus on empowerment, independence and helping people fulfil their potential. We provide high-quality housing and support that enables vulnerable people to live independently, contribute to their communities and build positive futures.

About the Role:
As an AST Support Worker, you will provide person-centred housing-related support to tenants living in Target Housing accommodation. You’ll act as a key worker for a caseload of tenants, building trusting and professional relationships and working with each person to understand their circumstances, aspirations and support needs. The ultimate aim is to help tenants develop the skills and confidence they need to sustain their accommodation and move on to greater independence.

What You’ll Be Doing:

• Supporting tenants when moving into or out of Target Housing accommodation.
• Assessing tenants’ circumstances, aspirations and support needs and developing personalised support plans.
• Acting as a key worker and providing practical advice, guidance and emotional support.
• Helping tenants develop the skills needed for independent living.
• Supporting tenants to maximise their income and manage personal budgets, including accessing welfare benefits.
• Helping tenants understand and meet their rights and responsibilities under their occupancy agreements.
• Motivating and encouraging tenants to work towards their personal goals and greater independence.
• Completing and regularly reviewing risk assessments and safety plans.
• Developing, reviewing and updating support plans to demonstrate progress against agreed outcomes.
• Supporting tenants to understand and meet their financial responsibilities, including rent and household bills.
• Helping tenants develop the skills needed to maintain their accommodation and manage household utilities such as gas and electricity.
• Monitoring compliance with occupancy agreements and addressing concerns proactively.
• Monitoring properties for potential abandonment or damage and taking appropriate action when required.
• Working collaboratively with partner agencies to provide coordinated support.
• Managing and proactively addressing neighbour disputes while encouraging tenants to become positive members of their communities.
• Assisting with the delivery and development of tenant activities.
• Building positive, professional relationships with tenants, colleagues and external organisations.
• Maintaining accurate, factual and up-to-date records in accordance with contractual requirements.

What We’re Looking For:
We’re looking for someone who is committed to making a positive difference to people’s lives and who can build respectful, professional relationships with vulnerable adults.

• An understanding of services provided to vulnerable groups.
• An understanding of supported housing services.
• An understanding of working with residents in housing and supported accommodation.
• Basic knowledge of the Welfare Benefits System.
• An understanding of risk assessments and safety planning.
• An understanding of support planning and working towards agreed outcomes.
• The ability to communicate effectively with tenants, colleagues and external agencies.
• The confidence and judgement to work proactively and respond appropriately to situations as they arise.
• A genuine commitment to promoting independence and empowering people to achieve their goals.

Values:

• Customer Focus – Critical
• Integrity – Critical
• Team Working – Critical
• Confidence & Judgement – Very Important
• Communication & Influence – Very Important
• Planning & Organising – Important
• Technical Skills – Important

What We Offer

There are lots of great reasons to join Target Housing:

• Mileage compensation
• Westfield Health membership
• 28 days’ annual leave plus statutory bank holidays (pro rata)
• Company pension scheme
• Supportive working environment
• Regular supervision and support from your line manager
• A culture where staff feedback is valued
• The opportunity to make a genuine difference to the lives of the people we support

Additional Information:

This role is subject to:

• Enhanced DBS check
• Two employment references
• Confirmation of your right to work in the UK
• Disclosure of any convictions or offences as part of the application process

Target Housing is committed to safeguarding the people we support and maintaining a safe and inclusive working environment.

Equality, Diversity & Inclusion

Target Housing welcomes applications from all sections of the community. We are committed to equality, diversity and inclusion and want our workforce to reflect the communities we serve.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We are committed to making our recruitment process accessible to everyone.

If you’re passionate about helping people develop their independence, enjoy building positive relationships and want a role where the work you do genuinely matters, we’d love to hear from you.

For an informal discussion about the role, please contact: Adele Sheeley: adele.sheeley@targethousing.org.uk

Please note: We reserve the right to close this vacancy early if we receive sufficient applications. We therefore recommend submitting your application as soon as possible.