AT QA Support Technician

Wagstaff manufactures equipment for aluminum producers, who process formed aluminum into parts and products you use every day.

Pay: $35 - $45 an hour *depending on experience

As an employee of Wagstaff, you’ll enjoy:

Paid non-working holidays

Monthly, site-wide BBQs

Up to 8% retirement contribution

Annual bonus program

1200 Sqft onsite gym, accessible 24/hrs a day

Family-friendly, company-wide events

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Job Summary

Provide support to the AT Quality team by troubleshooting common and unique issues that slow or prevent inspection activities from completing on time. Work collaboratively with various stakeholders to drive issue resolution in an efficient manner while collecting information for process improvement to prevent similar issues from occurring.

Primary Job Responsibilities

• Provide dedicated “first response” to requests for support from Quality work centers

• Use effective judgment to determine the appropriate level of involvement of the various stakeholders necessary to resolve a broad range of issues

• Maintain issue resolution ownership and provide resolution of common issues, as appropriate through the use the company MES (Manufacturing Execution System)

• Advise and hand off issue resolution ownership of unique issues to Quality Management when appropriate

• Redline Quality planning documents

• Initiate/promote NCRs

• Participate in job Pre-Release Reviews

• Work with various stakeholders to identify key information gaps and ways to correct

• Represent AT Quality in a professional, respectful, creative and cooperative manner

• Promote and practice safety in all aspects

• Keep equipment and work area clean and orderly

• Abide by company policies

• In order to achieve business objectives, work weeks in excess of 40 hours may be required