Atlassian Platform Specialist
- Administer and configure Jira Service Management and Jira Software.
- Design and maintain projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
- Develop and maintain automation rules, dashboards, reports queues, and self-service solutions to improve operational efficiency.
- Collaborate with stakeholders across Check Point departments to gather requirements, provide solutions, and ensure alignment with organizational goals
- Monitor system performance, manage platform upgrades, and apply best practices for platform reliability and scalability
- Create and deploy AI based projects or solutions that enhance business operations, drive innovation, and improve decision making across various domains
- B.Sc. in Industrial Engineering / Information Systems, or a related field.
- 2-3 years of hands-on experience administering Jira Service Management in a global company
- Experience configuring Jira Service Management projects, request types, SLAs, workflows, and permissions.
- Basic understanding of REST APIs, ScriptRunner, and SQL
- Ability to manage multiple priorities in a fast-paced environment.
- Strong service orientation with excellent written and verbal communication skills, ensuring effective and professional interactions with clients and team members
- Proactive team player with excellent interpersonal skills, a detail oriented mindset, and the ability to independently prioritize tasks and drive solutions in a fast-paced environment
- Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operation
- Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.