Atlassian Platform Team Leader
- Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development.
- Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software.
- Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals.
- Drive platform standardization, best practices, and scalable solutions across multiple business functions.
- Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals.
- Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence.
- Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects.
- B.Sc. in Industrial Engineering, Information Systems, or a related field.
- 6+ years of hands-on experience administering and designing Jira Service Management environments in a global company.
- 2+ years of experience leading teams, technical projects, or enterprise platform initiatives.
- Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting.
- Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations.
- Excellent leadership, stakeholder management, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities with a strategic and customer-focused mindset.
- Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations.
- Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.