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Plaza Hotel & Casino

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ATTENDANT GRA - HOUSEKEEPING

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POSITION SUMMARY:

It is the primary responsibility of the Guest Room Attendant to clean and service the guest rooms and bathrooms. All duties are to be performed in accordance with Departmental and Property Policies, Practices, and Procedures.


ESSENTIAL FUNCTIONS:

  • Clean all guest rooms to hotel standards, including making beds, cleaning bathrooms, wiping down or dusting all surfaces using the proper chemicals, cleaning Air Conditioning filters, and vacuuming
  • Reports unusual room conditions or rooms in need of repair
  • Reports the correct status of rooms clean/unclean, vacant/occupied via the in-room phone system
  • Reports all Do Not Disturb/Refuse Service rooms to the Floor Manager on time
  • Replenish all guest amenities, such as soaps, lotions, shampoos, tissues, coffee, coffee amenities, and information folders as needed
  • Replenish all guest amenities, such as soaps, lotions, shampoos, tissues, coffee, coffee amenities, and information folders as needed
  • Place clean bath mats on tubs and/or shower doors, and clean towels on shelves
  • Follows all safety policies and guidelines of the Department, Company, State, and Federal authorities
  • Utilizes safety equipment as required
  • Must follow all SDS chemical requirements
  • Completes all duties in accordance with the room classification checklist
  • Load the Guest Room Attendant (GRA) cart with cleaning supplies and linen
  • Fold linen for the GRA cart
  • Push a fully loaded GRA cart to transport supplies between guest rooms


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