Audio Video Project Manager
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What we offer
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) Plan
- Short term / long term disability and life insurance
- Flexible PTO
- 8 company-paid holidays and 1 floating holiday
- Employee Assistance Program (EAP)
About the Role
This role is responsible for managing the successful delivery of client projects from kickoff through completion. You’ll serve as the central point of coordination between sales, engineering, and the client—ensuring projects are delivered on time, within scope, and aligned to expectations. This is a highly cross-functional role that blends project management, logistics coordination, and client communication.
What you’ll own
- Planning, directing, and coordinating Projects
- Ensuring on-time completion within budget
- Conducting internal and client project kickoff meetings and closeout meetings
- Working with competency leads to assign resources to the project team
- Coordinating the handoff from sales to professional services
- Reviewing the Bill of Materials (BOM) and the Statement of Work (SOW) with the professional services competency leads to ensure that the appropriate hardware and services are specified
- Conducting client weekly check-ins and sending recaps
- Providing a status update to the competency lead; escalating risks as appropriate
- Ensuring that the time allocated on the SOW for the engineering resource is in line with the project objectives
- Creating and managing a project plan
- Ensuring that client documents are delivered on time and accepted by the customer; scheduling reviews as needed
- Managing Equipment Logistics
- Determining where to store the equipment
- Scheduling and coordinating equipment staging
- Coordinating shipping equipment and renting trucks as needed
- Managing status of orders/backorders, equipment arrival and inventory
- Schedule On-site Work
- Coordinating site surveys and onsite access
- Obtain Network Access
- Coordinating background checks, fingerprints, and network access
- Other relevant duties as assigned