Audio Visual Engineer-3+ years-Mumbai
Summary
An AV/VC engineer in Mumbai installs, configures, and maintains audio-visual and video conferencing systems (Cisco, Polycom, Extron, Crestron, Panasonic), supports VIP calls on Webex/Teams/Zoom/Meet, and manages ServiceNow tickets for a global real estate and property management organization.
Audio/Video Engineer -3+ years-Mumbai
We are looking for an experienced AV/VC Engineer responsible for installation, configuration, maintenance, and troubleshooting of Audio Visual and Video Conferencing systems. The role involves managing AV equipment, supporting video conferencing across multiple locations, handling VIP calls, and ensuring seamless communication through various conferencing platforms.
Location : Mumbai
Your Future Employer
A leading global real estate and property management organization with a strong focus on technology, digital infrastructure, and workplace solutions.
Responsibilities:
- Install, configure, terminate, and maintain AV equipment and Video Conferencing systems across multiple locations.
- Handle AV/VC troubleshooting, firmware upgrades, and technical support for Cisco, Panasonic, Polycom, Extron, and Crestron devices.
- Validate AV Bill of Quantities (BOQ) and manage AV equipment, including amplifiers, control processors, transmitters, receivers, and digital signage.
- Provide end-to-end support for VIP video conferencing calls, internal and external meetings, and virtual events.
- Manage ServiceNow tickets, incidents, and change requests (CRs), ensuring timely resolution within defined SLAs.
Requirements:
- 36 years of experience in Audio Visual (AV) and Video Conferencing (VC) support.
- Hands-on experience in AV/VC installation, termination, configuration, and troubleshooting.
- Knowledge of Extron, Crestron, DMX, Digital Signage, Polycom, Cisco, and Panasonic devices.
- Understanding of communication protocols such as H.323, SIP, and RTP, along with AV/VC firmware upgrades.
- Experience with ServiceNow ticketing and conferencing platforms such as Webex, MS Teams, Google Meet, and Zoom.
What Is in It for You:
- Opportunity to work with global teams and international stakeholders.
- Exposure to advanced AV/VC technologies and enterprise communication systems.
- Opportunity to support VIP meetings and high-visibility global events.
- Hands-on experience with leading AV brands and conferencing platforms.
- Opportunity to enhance technical expertise in AV infrastructure and enterprise technology support.
- Reach Us: If you think this role is aligned with your career, kindly share your updated CV at chimpy.salgotra1@crescendogroup.in for a confidential discussion on the opportunity.
- Disclaimer: We specialize in Senior to C-Level niche recruitment. We are committed to providing an inclusive hiring experience and do not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within one week, please consider that your profile has not been shortlisted for this opportunity.
- Profile Keywords: Audio Visual (AV) Engineer, Video Conferencing (VC), AV/VC Installation & Configuration, Extron, Crestron, Polycom, Cisco, Panasonic, DMX, Digital Signage, AV BOQ, Firmware Upgrades.
H.323, SIP, RTP, ServiceNow, Incident Management, SLA Management, Amplifiers, Control Processors, Transmitters/Receivers, Webex, MS Teams, Zoom, Google Meet, VIP VC Support.

