Audit & Compliance Analyst
About the role
The Audit & Compliance Analyst will support the execution of compliance reviews, operational control assessments, audit preparation, and remediation tracking for IT and/or telecommunications services. The role focuses on evidence collection, documentation accuracy, compliance monitoring, and identifying gaps against established policies and procedures.
Key responsibilities
Conduct routine compliance checks and operational control assessments against approved policies, SOPs, and contractual requirements.
Collect, review, validate, and maintain audit evidence and supporting documentation.
Assist in internal and external audits, compliance assessments, and control testing.
Identify control gaps, process deviations, and documentation deficiencies.
Maintain audit findings, risk registers, corrective action plans, and remediation trackers.
Follow up with process owners to ensure findings are resolved within agreed timelines.
Prepare compliance reports, evidence summaries, dashboards, and management presentations.
Review operational documentation, access records, change records, incident reports, and other control evidence as required.
Support governance initiatives and continuous improvement activities.
Requirements
Bachelor's degree in IT, Information Systems, Accounting, Business, Risk Management, or a related field.
Minimum 3–5 years of experience in audit, compliance, risk, internal controls, or IT operations support.
Familiarity with audit evidence, control testing, documentation, and corrective action tracking.
Basic understanding of ITIL/ITSM and IT governance frameworks is preferred.
Experience in telecommunications, IT services, or managed services is an advantage.
Proficiency in MS Excel, PowerPoint, and documentation tools.
Strong attention to detail, analytical skills, and written communication.
CISA, ISO 27001, COBIT, or equivalent certification is an advantage.
Good English communication skills.