Audit Manager - Atlanta, GA
Mauldin & Jenkins, LLC is seeking a Manager for their Audit Department. We are a Top 100 CPA Firm and have been one continuous entity since 1918.
Job Responsibilities
CLIENT SERVICE EXCELLENCE
- Serves as client’s first point of contact
- Understands importance of fostering a personal relationship with appropriate individuals at client
- Proactively provides client with relevant information (industry developments, accounting guidance) throughout the year to create and maintain client loyalty
- Delegates appropriately while considering engagement economics as well as providing development opportunities for team and self
- Able to manage and meet the expectations of self, team, and clients
- Responsible for seeing that engagement is complete and ready for Director or Partner review within established timeframe and budget; keeps the Partner informed on engagement status and key issues in a timely manner
- Knows client’s business goals, strategy and what motivates the client; serves as a valued business advisor for appropriate client management
- Additional duties as assigned
PEOPLE MANAGEMENT/RELATIONSHIPS
- Participates in Firm activities (facilitating CPE, recruiting, inspections, etc.)
- Trains staff through on-the-job training and facilitating internal CPE
- Provides real-time and ongoing constructive feedback (both positive & negative) to entire engagement team
- May serve as a Career Advisor
- Successfully has difficult conversations with clients and engagement team members
- Possesses the maturity to serve as a role model for staff (client interactions, WorkLife balance, etc.)
PRODUCTIVITY & BUSINESS GROWTH
- Meets charge hour and margin goals
- Displays an ability to set and maintain business development goals
- Manages existing client relationships to learn about existing and/or potential needs
- Understands dynamics of our relationship and engagement history with the client; uses information about prior work to improve current engagement efficiencies
- Strong awareness of engagement economics and the key drivers of success/profitability; involved in billing process and financial arrangements
- Identifies out of scope work and tactfully discusses the issue with client, if appropriate
- Strong project management and multi-tasking skills; can meet or exceed time and budget expectations
- Understands M&J’s service line offerings in all business units
- Participates in internal/external networking activities while enhancing existing COI network
- Participates in proposal process: prospective client meetings, proposal drafting, budget development
- Develops and begins to demonstrate strong negotiation skills