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Australian Loan Processor (with experience in myCRM)

Open 15d

Summary

Process Australian mortgage applications remotely, handling data entry, lender submissions, and client communications to secure loan approvals using ApplyOnline and myCRM.

Position: Loan Processor

Salary: PHP 65,000 - 85,000 per month

Working Hours & Conditions: Aligned with Australian hours; full-time (remote)

OVERVIEW:

To serve as the high-speed "Engine Room" of the brokerage. You will be responsible for taking the loan structures designed by the Credit Specialist and executing them with 100% accuracy from data entry through to unconditional approval.

RESPONSIBILITIES:

  • Submission Excellence: Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors.
  • The "Express" Lane: Independently manage simple residential files (PAYG, Refinance, First Home Buyers) from start to finish.
  • Technical Support: Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals.
  • Lender & Client Liaison: Act as the primary point of contact for lenders to push files through to approval. Communicate with clients during the "processing phase" to ensure a 5-star experience.
  • Process Documentation: Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales.

Requirements

QUALIFICATIONS:

  • Minimum 1-2 years experience as a Loan Processor for an Australian Mortgage Brokerage.
  • Software Mastery: Experienced in ApplyOnline, MyCRM, and lender portals.
  • Policy Intuition: A strong understanding of standard lender requirements (e.g., identity verification, payslip analysis, and living expense categories).
  • Communication: Exceptional written and verbal English. You must be comfortable explaining "next steps" to Australian clients.
  • Pace: Demonstrated ability to manage a high-volume pipeline (e.g., $3M+ per month) without sacrificing quality.
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What this application asks

workable

First name, Last name, Email, Phone, Address, Photo, Resume

  • Do you have at least 1 year of hands-on experience processing residential loans specifically for the Australian market? yes / no
  • Have you personally submitted loan applications using ApplyOnline? yes / no
  • Do you have direct experience operating within broker software like MyCRM? yes / no
  • Have you verified PAYG (Pay As You Go) income documents, bank statements, and tax returns for residential loan applications? yes / no
  • Are you comfortable communicating via phone and email directly with Australian clients and lenders? yes / no
  • Have you independently managed files from submission through to unconditional approval? yes / no
  • Have you processed applications across major Australian lenders (e.g., Big 4 banks or Macquarie)? yes / no
  • If selected, how soon can you start?
  • What is your desired monthly salary in PHP?
  • Please list down all the tools and softwares you are proficient in using. written answer

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