Automation & AI Systems Engineer

Bay Cities has an exciting opportunity for a fully remote Automation & AI Systems Engineer. The Automation & AI Systems Engineer is a hands-on developer and architect responsible for building and maintaining the automation and AI systems that power Bay Cities’ digital ecosystem. This role designs enterprise-grade workflows, Copilot-style AI agents, and Power Platform applications that connect business units, eliminate manual work, and enable data-driven decisions. Working directly with the CITO and cross-functional stakeholders, the Engineer will scope automation opportunities, plan implementation, calculate ROI, and deliver measurable outcomes through technology. This is a strategic technical role for a builder who understands how to integrate systems, scale solutions, and operationalize AI and automation across business units.

JOB FUNCTION/PURPOSE

Automation & Workflow Engineering

• Design, build, and maintain enterprise-grade automations using Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse) and n8n.
• Create scalable, modular workflows in n8n to orchestrate integrations between ERP, M365, SharePoint, and third-party systems.
• Develop integrations between ERP systems (Amtech, Llumin, Helios, Encore) and Microsoft 365 through APIs, Logic Apps, and Fabric connectors.
• Manage n8n workflows across environments, ensuring version control, documentation, and operational reliability.
• Document system architecture, process logic, and dependencies for support and scalability.

AI Systems Development

• Build, train, and maintain AI agents and copilots using Copilot Studio, Azure OpenAI, and n8n-triggered workflows.
• Design prompt engineering strategies and custom GPT-based tools to support departments (HR, Finance, Operations, Sales).
• Integrate AI systems with structured business data (Fabric, Power BI, SharePoint) to drive insight and automation.
• Research, test, and implement AI models for predictive analytics, document processing, and process optimization.
• Ensure proper governance and compliance for AI and automation usage.

Project & Initiative Management

• Partner with the CITO to scope automation and AI opportunities aligned with company strategy.
• Translate business challenges into automation roadmaps with defined deliverables, milestones, and ROI.
• Prepare project proposals outlining resource requirements, technical approach, and business impact.
• Lead technical execution from design through testing, rollout, and documentation.

Collaboration & Cross-Functional Integration

• Collaborate with IT, Data, and Workflow Teams to connect automation efforts across systems (Switch, WebCenter, Tilia, Ignition).
• Support development of a company-wide Automation & AI Library that centralizes reusable n8n flows, Power Automate templates, and agent designs.
• Provide documentation, runbooks, and training materials to improve adoption and sustainability.
• Mentor and guide other technical staff on Power Platform, n8n, automation best practices, and AI integration.

Data & Reporting

• Align automations with Power BI dashboards and Fabric datasets for real-time business visibility.
• Track automation performance and adoption, providing data-backed ROI reporting.
• Establish and monitor KPIs for automation uptime, performance, and reduction in manual workflows.