Automation Engineer

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for an Automation Engineer to integrate our internal team.

Your responsibilities include:

• Design, develop, test, deploy, and maintain end-to-end RPA solutions using UiPath.
  
• Identify, assess, and prioritize automation opportunities across IT Support (L1/L2) and operational processes.
  
• Develop automation workflows, reusable components, and orchestrations following RPA best practices.
  
• Develop scripts and automation components using PowerShell, Python, Bash, Microsoft Graph API, REST APIs, and other integration technologies.
  
• Build integrations between UiPath and enterprise platforms, including ServiceNow, Microsoft 365, Active Directory, Entra ID, Azure, and other business applications.
  
• Create, configure, and manage attended and unattended bots within the UiPath ecosystem.
  
• Configure, manage, and optimize UiPath Orchestrator environments.
  
• Develop and maintain self-service automation capabilities, including support portals, chatbot integrations, and automated request fulfillment processes.
  
• Create and maintain automation documentation, including Process Design Documents (PDDs), Solution Design Documents (SDDs), runbooks, knowledge articles, and support procedures.
  
• Monitor bot performance, troubleshoot failures, and implement continuous improvements to ensure automation reliability and scalability.
  
• Ensure automation solutions comply with security, governance, and operational standards.
  
• Collaborate with IT Support, Infrastructure, Service Management, and business stakeholders to gather requirements and deliver automation solutions.
  
• Measure and report automation outcomes, including ticket reduction, effort savings, productivity improvements, and operational efficiency gains.
  

You must have:

• Proven hands-on experience developing and supporting RPA solutions using UiPath.
  
• Strong experience with UiPath Studio, UiPath Orchestrator, and unattended robot implementations.
  
• Experience automating IT Operations, Service Desk, Infrastructure, or IT Support processes.
  
• Strong scripting and automation experience using PowerShell, Python, or Bash.
  
• Experience integrating systems through APIs, web services, and Microsoft Graph API.
  
• Experience working with ServiceNow or similar ITSM platforms.
  
• Solid knowledge of Active Directory, Microsoft Entra ID, Azure, and Microsoft 365 environments.
  
• Good understanding of ITSM processes and ITIL best practices.
  
• Experience monitoring, maintaining, and troubleshooting production automations.
  
• Strong analytical and problem-solving skills with a focus on process optimization and operational efficiency.
  
• Excellent communication and stakeholder management skills.
  
• Strong documentation and process-mapping capabilities.
  

We value:

• UiPath Advanced RPA Developer Certification or other relevant UiPath certifications.
  
• Experience with UiPath AI Center, Document Understanding, Intelligent Document Processing (IDP), or Generative AI integrations.
  
• Experience with Microsoft Power Automate, Azure Automation, or Azure Logic Apps.
  
• Experience developing chatbot integrations or virtual support assistants.
  
• Knowledge of CI/CD practices and DevOps methodologies for RPA deployments.
  
• Experience working in Agile delivery environments.
  
• Knowledge of process mining or task mining tools.
  
• Experience defining automation KPIs and measuring business value realization.
  
• Experience working within enterprise-scale RPA programs or Automation Centers of Excellence (CoE).
  

We offer:

• Regular professional development;
  
• Health insurance, with family package;
  
• Regular teambuilding programs;
  
• Friendly workplace.
  

Workplace: Lisbon - Hybrid