Automation Engineer (Field Service)

About Innowave Tech

Innowave Tech is an AI company delivering solutions for the semiconductor and advanced manufacturing industry. Combining deep industrial domain knowledge with proven AI expertise, we build systems that solve real production challenges.

The Role

You will be the hands-on engineer who brings our automation solutions to life at customer sites. You will assess customer needs, troubleshoot equipment in the field, and support projects from design through to assembly, testing and customer buyoff.

What You'll Do

Field service and customer support

• Conduct on-site customer assessments and troubleshoot equipment

• Test and troubleshoot equipment and sub-modules, in-house and at customer sites

• Support equipment buyoff with customers

• Understand customer specifications and requirements

Design and engineering support

• Develop proposals to address customer needs, including component selection and cost estimates

• Support design detailing, including GD&T, material selection, heat treatment and finishing

• Prepare assembly and pneumatic drawings, and fabrication and commercial Bills of Material (BOM)

• Participate in design review sessions

Project delivery

• Assist in assembling sub-modules

• Prepare operation manuals

• Support project coordination and timelines

What You'll Bring

• Diploma or Degree in Mechatronics, Mechanical or Electronics Engineering

• At least 2 years of experience in automation or semiconductor equipment, including field service engineering

• Ability to read electrical and pneumatic circuit drawings

• Hands-on experience in wiring and soldering

• Working knowledge of programming and embedded systems (e.g. Python, C++, C#, Arduino, Raspberry Pi)

• Ability to take ownership of tasks and coordinate with customers and internal teams

• Proficiency in English and Mandarin, as the role involves regular communication with Mandarin-speaking clients and stakeholders

Nice to Have

• Experience in basic circuit design

• Familiarity with CAD and simulation software (e.g. SolidWorks, AutoCAD, Fusion 360, Nano CAD)

Working Arrangements

• Regular customer site visits for assessment, troubleshooting and equipment buyoff

• Overtime may be required during equipment testing and buyoff