Automation Engineer – Guidewire PolicyCenter
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Description
Job Title :: Automation Engineer – Salesforce CRM
Key Responsibilities
Design, develop, and maintain robust automation for Salesforce Claims workflows.
Automate critical end-to-end Claims lifecycle scenarios, including claim creation/intake, validation, assignment, assessment, reserves, payments, recovery, and closure, as applicable to the business process.
Develop automated coverage for Salesforce UI, business workflows, validations, integrations, and APIs supporting Claims processes.
Analyze existing manual regression suites and identify high-value automation candidates based on business criticality, risk, repeatability, and regression frequency.
Build reusable, maintainable, and scalable Salesforce automation components, utilities, and test suites.
Enhance existing automation frameworks to improve reliability, maintainability, reusability, and execution efficiency.
Implement and maintain Selenium-based Salesforce UI automation, or the approved automation technology used by the program.
Automate UI, functional, regression, integration, and API/service-level testing across Salesforce Claims workflows.
Validate integrations between Salesforce Claims and upstream/downstream applications through appropriate API, service, database, and end-to-end automation.
Build automation that handles Salesforce application behaviors such as dynamic UI components, reusable business processes, data-driven scenarios, and role-based workflows.
Integrate automated suites into CI/CD pipelines to support continuous testing and rapid feedback.
Analyze automation failures and distinguish between application defects, automation-script issues, environment problems, integration failures, and test-data issues.
Manage automation test data and dependencies while complying with applicable masked/synthetic-data requirements.
Maintain automation standards, reusable libraries, code quality, documentation, execution evidence, and reporting.
Collaborate closely with Claims SMEs, Salesforce developers, business analysts, functional testers, and Test Leads to ensure automation covers business-critical regression scenarios.
Participate in automation code reviews and continuously improve framework quality, execution stability, coverage, and maintainability.
Evaluate approved AI/GenAI-assisted testing accelerators through controlled PoCs where applicable.
Ensure AI-generated tests, code, or other automation artifacts receive appropriate human review and validation before adoption.
Must-Have Skills
Strong hands-on experience in Salesforce application testing and test automation.
Strong understanding of Claims business processes and end-to-end Claims lifecycle.
Hands-on experience with Selenium-based UI automation for Salesforce applications.
Strong experience in API/service automation and integration testing.
Experience designing, developing, and maintaining enterprise automation frameworks.
Strong programming/scripting skills appropriate to the selected automation framework, such as Java, JavaScript/TypeScript, Python, or equivalent, based on the program technology stack.
Experience designing reusable automation components, libraries, utilities, and data-driven tests.
Experience handling dynamic Salesforce UI elements and complex business workflows within automation.
Hands-on experience integrating automated test suites with CI/CD and continuous-testing pipelines.
Good understanding of Git/source control, branching, pull requests, and code-review practices.
Experience with test-data management and reusable test component design.
Strong debugging, root-cause analysis, and automation failure-triage skills.
Experience working within Agile/DevOps delivery models.
Good-to-Have
AI/GenAI-assisted test generation and maintenance
SQL/database validation
Experience optimizing large enterprise regression suites