Automation Expert ServiceNow
Description
Industry: Banking
Start: ASAP
Work model: Remote
Contract: B2B
Rate: 40-45 EUR/h
Summary: The Automation Expert role focuses on leveraging ServiceNow to design and implement orchestration workflows in network and firewall environments, enhancing operational efficiency and lifecycle management.
Main Responsibilities:
Creation and maintenance of workflows in ServiceNow, integrating automation scripts, APIs, and components.
Design, configuration, and administration of a ServiceNow orchestration platform, including status dashboards.
Customization of Ansible playbooks for Software Defined Networking (SDN).
Integration and management of GitLab-based CI/CD pipelines for automation.
Deployment of target configurations and workflows based on change management processes.
Automated generation of change validation documentation.
Documentation in compliance with FI-TS standards and conducting training sessions.
Key Requirements:
Strong ServiceNow expertise, particularly in workflow design and API integration.
Experience with ServiceNow Business Rules creation and customization.
Knowledge of Ansible, Python, and GitLab.
Ability to design user-friendly interfaces and dashboards.
Strong networking and firewall technology knowledge.
Fluent English, written and spoken; German is a plus.
Nice to Have:
Experience in Agile methodologies.
Customer-oriented approach.
Strong teamwork capabilities.
Excellent communication skills and assertiveness.
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