Automation Team Lead

This role is a Team Lead position aimed at managing a team working with a blend of AI-focused project work, systems analysis, and consultation. This role requires the ability to leverage emerging technologies to optimize performance, drive automation, and improve outcomes and includes administration of basic and advanced system features according to technical competence and training. You’ll work closely with senior management, technical teams, other stakeholders, and clients to deliver smart, scalable solutions that align with business goals.

The Automation Team Lead oversees the Automation team processes and day-to-day needs. This is a lead position involving Leadership of the process, Management of metrics and KPIs, and Accountability (LMA) responsibilities. The Automation Team Lead is partially responsible for personnel evaluations and performance reviews. This position reports to the Director of Managed Services.