Automation Test Analyst (Trust Retail)

Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at .

Trust Payments have an exciting opportunity for a Mid-level Automation Test Analyst (Trust Retail) to join our Trust Retail team.

Location: Hybrid- Bournemouth, United Kingdom
Salary: Competitive + Benefits

Working Arrangement:

• During first 6 months: 5 days per week in office
• Post-probation: Hybrid working - 3 days per week in office

Working Hours: Flexible start times between 08:00-09:15 (no shift patterns). Finish times adjust based on start time, lunch breaks, and leaves participation where applicable.

***During your six-month probationary period, you'll be based in the office full-time. Once probation is successfully completed, you'll have the opportunity to move to a hybrid working pattern.

Please note that due to the nature of this role, all shortlisted candidates will be required to attend an in-person interview at our Bournemouth office.
***Our New Bournemouth Office

• 🏢 Top floor offices with stunning sea views
• 🌿 Roof terrace — a great spot to recharge
• 🎱 Social area complete with a pool table
• 📍 Central Bournemouth location
• 🏖️ Just a 15-minute walk to Bournemouth beach
• 🎉 Regular social events to keep the team connected

How will you make an impact in this role?
We are looking for a Test Analyst to join our Trust Payments Retail team — someone who brings both manual and automation experience, takes ownership of quality end-to-end and promotes quality at every stage of the software development lifecycle.
You will work alongside the retail development and delivery teams to ensure the quality of our retail products, in line with our established test strategy and processes. The role covers both manual testing and automation work across Web, Mobile, and API — your skills in these areas will directly contribute to delivering a high-quality, reliable product.
We are looking for someone assured in their abilities, comfortable contributing testing perspectives, raising concerns and championing quality.


What We Expect of You, Day To Day:

• Analyse requirements and design test conditions covering both positive and negative scenarios
• Write and execute manual test cases, capture test results accurately and provide clear test evidence
• Design, build and maintain automated test scripts within our established automation frameworks, analyse results, contribute to continuous improvements in the automated test frameworks to remain current with industry developments
• Demonstrate new functionality and perform upskilling sessions for the team
• Raise defects and investigate failures to a high standard — working closely with developers when needed
• Uphold high standards of software quality across multiple projects, applying testing processes consistently and raising concerns about requirements that aren't fit for purpose
• Communicate testing progress clearly and consistently — providing updates in stand-ups and 1-2-1s, keeping both the development team and test management informed, and escalating risks or blockers promptly
• Work effectively both as part of a team and independently, adapting to shifting priorities and project timelines to support the wider team where needed

Qualifications
We welcome applications from candidates who meet most of the criteria below. You do not need to fulfil every point to be considered — we value potential and diverse experience within the team.
Core Experience

• 3+ years of experience in quality assurance or testing roles
• 1+ years of experience with automation testing tools (e.g. Playwright, Selenium, Appium, REST Assured)
• Experience with databases and SQL for test data management and result verification
• Understanding of Agile methodology and active participation in Agile ceremonies
• Experience using defect management tools such as Jira

Desirable Skills

• A degree in computing, mathematics, science, or a related field
• ISTQB Foundation level qualification or higher
• Experience with Java creating and executing reusable automated test scripts (Maven framework preferred)
• Experience with web service APIs (manual and automated)
• Experience using Cucumber and writing test scripts in Gherkin language
• Experience with JMeter or similar performance testing tools

What You Bring as a Person

• A proactive, positive, and professional approach to your work
• A genuine investment in the quality of the product
• Strong analytical thinking and attention to detail
• Comfortable working both independently and collaboratively with team members
• A thorough, considered approach to solving problems
• The ability to manage multiple tasks and stay organised in a fast-paced environment
• A commitment to continuously improving standards and outcomes

We offer comprehensive benefits to support our team members and their families' well-being.

Our robust benefits package includes (subject to local office benefits policy):

• Be part of a dynamic, market-leading Fintech experiencing rapid growth
• Flexible work arrangements tailored to role requirements and business needs
• Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
• Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
• Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
• Robust compensation package, including pension scheme, healthcare plans, and life assurance
• Regular corporate events fostering team cohesion and company culture
• Diverse company culture and global working environment
• Continuous professional development and career advancement opportunities
• Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

***Our New Bournemouth Office

• 🏢 Top floor offices with stunning sea views
• 🌿 Roof terrace — a great spot to recharge
• 🎱 Social area complete with a pool table
• 📍 Central Bournemouth location
• 🏖️ Just a 15-minute walk to Bournemouth beach
• 🎉 Regular social events to keep the team connected

Get a glimpse into the exciting world of Trust Payments through:

• Our Careers Page
• Our LinkedIn Life Pages

Next Steps:

Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!

Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.

Additional Information:

Trust Payments is an Equal Opportunities Employer

We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.

Automated Assessment Notice

Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions.

To submit your CV for this opportunity, please complete the application form and click 'Apply' now.