Automotive Fixed Operations Director
Description
Automotive
Fixed Operations Director
Our dealership has an immediate need for a Fixed Operations Director. This is a great opportunity for an
experienced, customer-focused individual who wants to join our team.
This position will be responsible for ensuring the customer experience meets or
exceeds the manufacturer's customer satisfaction index and for monitoring and
improving customer satisfaction. The Fixed Operations Director also carries out
this responsibility by building customer relationships, creating a good work
environment and properly managing the assets of the department.
- Oversee operations and
inspections in an auto service unit to ensure compliance, components and
quality standards
- Conduct price
negotiations with clients to reach a favorable bargain for both management and
client
- Oversee the hiring and
training of an effective auto service team
- Maintain accurate record
of all accounts and relevant financial information
- Ensure automotive
service staff comply with environmental laws and regulations
- Oversee the procurement
of vehicle parts, automotive equipment and various other items required in an
auto service department
- Evaluate the performance
of automotive service staff in order to acknowledge efficient employees and
guide underperforming ones
- Attend workshops and
study relevant publications to stay up-to-date with developments in the
automotive service industry.
Requirements
- Supervisor: 2 years (Preferred)
- Management: 5 years (Preferred)
- Automotive Background
Benefits
Compensation & Benefits
- Compensation is based on
experience and is competitive with the retail automotive industry.
- We offer an excellent
benefits package.
Our company maintains a strong policy of equal
employment opportunity for all associates. We hire, train, promote and
compensate associates on the basis of personal and professional competence
and potential for advancement without regard for race, color, religion, sex,
national origin, age, marital status, disability or citizenship, as well as
other classifications protected by applicable federal, state or local laws. |