Automotive General Manager
General Manager
We are looking for a General Manager to join our team. As General Manager, you are the driving force behind your dealership's success. You'll lead every department — Sales, Service, Parts, and Office — ensuring each one operates at peak profitability while delivering an outstanding ownership experience to every customer. This is a high-visibility leadership role for someone who thrives on results and knows how to build winning teams.
Responsibilities
- Hire, train, and motivate all department managers; conduct formal performance evaluations at regularly scheduled intervals.
- Lead daily operations by monitoring key metrics (DOC), setting monthly and annual goals with department heads, and holding regular management meetings.
- Drive customer satisfaction by implementing programs that maintain CSI scores at or above franchise standards; personally resolve escalated customer and associate complaints.
- Oversee financial health by reviewing weekly reports, ensuring accurate and timely monthly financial statement submissions, and approving purchase orders and compensation plans.
- Partner with lending institutions and manufacturer personnel to develop and maintain strong business relationships.
- Lead dealership marketing and merchandising strategy, including advertising programs and promotional planning.
- Ensure all policies and procedures are clearly communicated, understood, and followed across every department.
Requirements
- 2–4 years of dealership management experience, or equivalent combination of leadership experience in the automotive industry.
- Proven track record of driving profitability across multiple departments.
- Strong financial acumen — ability to read and act on financial statements, forecasts, and DOC reports.
- Exceptional leadership and team-building skills with the ability to motivate and hold teams accountable.
- Valid driver's license with an acceptable driving record.
Benefits
- Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
- Competitive 401(k): Build your future with our retirement savings plan.
- Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
- Paid Maternity & Paternity Leave: Support for new mothers and fathers.
- Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
- Employee Discounts: Discounts on vehicle servicing and new car purchases.
- Continuous Training & Mentorship: Grow professionally and advance your career within our group.
- Employee Tenure & Recognition Program: We celebrate milestones and contributions.
- Fun Company Events: Awesome experiences for employees and their families!
About Rohrman Automotive Group
Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.