Automotive Greeter Porter Porsche Fremont

Join our team as a Greeter at Alliance Dealer Solutions!

Are you passionate about providing exceptional customer service and enjoy staying active? Alliance Dealer Solutions is hiring Greeters for our automotive dealership partner. This role offers fantastic opportunities for advancement and promotion for customer service-minded individuals.

As a Greeter, you are the first point of contact for our customers, creating a welcoming and friendly atmosphere. Your primary role is to greet and assist customers upon arrival, ensuring they have a positive and memorable experience at our dealership.

Responsibilities

• Warm Welcome: Greet customers with a friendly and professional demeanor, making them feel valued and appreciated.

• Customer Assistance: Direct customers to the appropriate department or personnel based on their needs, whether it's sales, service, or parts.

• Information Provider: Answer basic questions about the dealership's services, vehicles, and promotions.

• Appointment Management: Assist customers with checking in for appointments and inform the relevant staff of their arrival.

• Lounge Maintenance: Ensure the customer lounge area is clean, organized, and well-stocked with refreshments and reading materials.

• Vehicle Display: Assist in maintaining the cleanliness and presentation of vehicles in the showroom and lot.

• Other Duties as Assigned: Perform other tasks as required to ensure the smooth operation of the dealership.

Ways to Shine

• Personalized Service: Address customers by their names to create a more personalized experience.

• Customer Engagement: Engage in friendly conversation with customers while they wait, providing a pleasant and comfortable environment.

• Proactive Assistance: Offer assistance with opening doors, carrying items, or any other needs the customer may have.

• Feedback Collection: Encourage customers to provide feedback on their experience and relay any concerns to management for continuous improvement.

• Event Support: Assist with dealership events and promotions, ensuring they run smoothly and efficiently.

Skills

• Customer Service Skills: Strong interpersonal skills and the ability to interact professionally and courteously with customers.

• Communication Skills: Excellent verbal communication skills to ensure clear and friendly interaction with customers and team members.

• Professional Appearance: Neat and professional appearance is required.

• Reliability: Strong time management skills and the ability to adhere to schedules and deadlines.

• Positive Attitude: A friendly and positive attitude to create a welcoming atmosphere for customers.