Automotive Mobile Technician/Mechanic
Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement.
We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Pack Auto Group products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business in defined in our Core Values, Vision, and Mission statements.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long- and Short-Term Disability Insurance
- 401(k)
- Life insurance
- Critical Illness
- Hospital Indemnity
- Accident Insurance
- Paid vacation for full time employees
- Employee discount on cars, parts, and service
- Drug Free Work Environment
- Saturday lunches are provided.
- We’re passionate about our culture.
RESPONSIBILITIES:
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses vehicle problems based on customer complaints and inspection.
- Communicates with parts department to obtain needed parts.
- Mobile Technician will go to customers location for repair.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Installs optional equipment specified by the customer or dealer.
- Reports machinery defects or malfunctions to supervisor.
- Keeps the shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.
- Other tasks as assigned.