Lead by Example at Auto-Wares Group of Companies as an Assistant Manager!

Join our team as an Assistant Manager! We are looking for a dynamic and motivated leader who is ready to support store operations, coach team members, and help drive success at our Parts Pro Automotive store in Middleburg Heights, OH. This position offers hands-on leadership experience, professional growth opportunities, and a chance to contribute to our mission of delivering top-notch service every day.

Key Responsibilities

• Demonstrate positive and effective leadership by utilizing all available tools and resources to support store success.
• Assist in training and developing team members through the implementation of processes and procedures outlined in the Auto-Wares Employee Handbook.
• Uphold all company values, including providing exceptional customer service, embracing the “Never Say No” philosophy, and helping to “Capture the Sale.”
• Represent the face of our company by creating positive customer experiences with every interaction.
• Develop a strong knowledge of the parts and services we provide to our customers.
• Support and participate in team sales and operational meetings.
• Build rapport with customers in the local community and assist in resolving customer service inquiries in a timely and professional manner.
• Assist store personnel in maintaining a clean, organized, and welcoming store environment.
• Support daily store operations by helping manage inventory, ensuring location organization and cleanliness, delegating tasks, and following CSG standard operating procedures.
• Partner with the Store Manager to achieve sales goals, maintain operational excellence, and foster a positive team culture.
• Serve as the acting leader in the absence of the Store Manager, helping ensure smooth day-to-day operations.

The Perks:

• Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
  • Compensation is experience‑based, and we value candidates with strong parts knowledge, customer service skills, or bi‑lingual abilities.
• Paid-Time-Off and paid holiday potential.
• Comprehensive Benefits: Enroll in our available plans which include Health, Dental, Vision, AD&D, Employee Assistance, 401k with company match, and more!!
• Discounts: Inquire on the vast employee discount opportunities including cell phone plans, hotel room discounts, and much more!
• Gain access to invaluable training on updates in our ever-changing industry.
• Perks for Students: Enroll in continuing education and receive tuition reimbursement, apply for potential scholarships, and take part in our established relationship with Northwood University for tuition discounts.

Who We Are:

• Auto-Wares Group of companies is a network of company teams that stretch across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
• Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full-service programs.
• We proudly support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest.
• We put people at the heart of everything we do, recognizing that people are the core of our business.
• Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you are part of our family.