Automotive Parts Counterperson

Automotive Parts Counterperson Needed!

Join the Bob Bell Automotive Group Team!

Responsibilities:

• Assist retail, wholesale, and service department customers with parts inquiries and purchases
• Promptly greet customers and technicians and provide exceptional customer service
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
• Process parts orders accurately and efficiently
• Maintain accurate inventory records and monitor stock levels
• Receive, stock, and organize incoming parts shipments
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs
• Follow up on special orders and communicate status updates to customers and internal departments
• Process returns, warranties, and core returns according to manufacturer guidelines
• Maintain a clean, organized, and professional parts department
• Meet dealership and manufacturer performance standards

Qualifications:

• Previous automotive parts experience preferred
• GM / Chevrolet experience preferred
• CDK experience preferred
• Strong knowledge of automotive systems, parts, and accessories
• Experience with dealership management systems and electronic parts catalogs preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Valid driver's license and clean driving record
• Ability to lift up to 50 pounds and work in a physically active environment