Automotive Quick Lane Manager

Primary Responsibilities of the Service Manager:

• Oversee all aspects of the Quick Lane
• Monitor sales, gross profit, and expenses on a daily basis
• Work closely with other department managers
• Handle any customer concerns that need management involvement
• Maintain a positive working relationship with manufacturer representatives
• Keep open repairs orders current
• Hire, train, motivate, council, and monitor the performance of all service department staff
• Maintain training and certification requirements per manufacturer and dealer standards
• Prolonged periods of computer usage and data entry