Automotive Sales BDC

Why Bruce Titus Automotive Group?We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through acquisitions of new dealerships and expanding our current ones. We are big community supporters and provide a fun, exciting, and collaborative workplace where growth and advancement opportunities abound.

We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• Medical, Dental and Vision Plan
• Paid Holidays & PTO
• Short Term Disability
• 401(k) Retirement Plan w/match
• Life Insurance Plan
• On-going training and opportunity for growth

Bruce Titus Automotive Group is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

SUMMARY: Responsible for interacting with service customers and making sure each of our customers had a truly extraordinary visit.

Responsibilities Include but not limited to:

• Answer incoming service calls and schedules sales appointments or take messages.
• Checks department voicemails.
• Monitors texting platform and responds to customers.
• Make follow up calls to automated texts that were not responded to from manufacturer.
• Call/text customers to schedule appointments.
• Call and set up all we owe appointments and track on a google document.
• Prepare for next days appointments. Verify vehicle availability.
• Help sales team when possible.
• Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
• Directs customers to the correct department, notifies the appropriate team member that a customer is waiting, or introduces the customer to the correct team member.
• Keep customer areas clean and orderly during hours of operation. Fill/Refill coffee machine, waiting room snacks and bottled water. Reorders supplies as needed.
• Other duties as assigned.