Automotive Sales Consultant- Chevrolet Kalamazoo

• At DeNooyer Automotive Family, we believe in creating opportunities for our people to grow, succeed, and build a career they are proud of. As a Sales Consultant, you will have the opportunity to build your own business, grow lasting customer relationships, and take control of your earning potential.
• At the heart of everything we do is our commitment to our guests. We believe buying a vehicle should be an experience, not a transaction. Our mission is to earn trust, inspire loyalty, and build lasting relationships, and our vision is to provide guests with the best automotive purchase and ownership experience ever. We live by the Golden Rule: “Treat others the way you would like to be treated.” We believe great relationships are at the heart of what we do, with both our guests and our team.

• We believe work should be more than a paycheck. At DeNooyer Automotive Family, we work hard, have fun, celebrate each other, give back to our communities, and genuinely care about the people we work alongside. We are supported by ownership that believes in our people and wants to see them succeed.
• Here’s What You Can Look Forward To:
  • Competitive, performance-based commission plan with uncapped earning potential.
  • Additional sales incentives and bonus opportunities, including bonuses based on vehicles sold, manufacturer bonus, and aftermarket sales.
  • Competitive benefits beginning after 60 days, including medical, dental, and vision coverage.
  • Company HSA contributions and 401(k) company match.
  • Paid time off and encouragement to enjoy time away from work.
  • Comprehensive sales and product training, including manufacturer training and certifications.
  • Professional development and career growth opportunities across the DeNooyer Automotive Family.
  • 8 hours of paid volunteer time each year to support activities that serve our communities.
  • Team bonding and celebration events, including our Jerry Awards and annual Family Picnic.

• As an Automotive Sales Consultant, you will be the face of DeNooyer Automotive Family for our guests. You will guide customers through the vehicle buying experience, help them find the right vehicle for their needs, and build relationships that keep them coming back.
• This is a sales career for someone who is motivated by people, competition, personal achievement, and earning potential. You will have the opportunity to build your own customer base, grow your business, and earn through a competitive, performance-based commission plan with uncapped earning potential. We provide training, technology, inventory, and support. You bring the drive and put your career in gear.

• Success in automotive sales comes from consistency, relationships, and the drive to keep moving forward.
• The Sales Consultants who thrive here are those who:
  • Build genuine relationships and earn customer trust.
  • Consistently prospect, follow up, and create new opportunities.
  • Are motivated by goals, competition, and uncapped earning potential.
  • Are confident asking for the sale and resilient when faced with rejection.
  • Take ownership of their results and look for ways to improve.
  • Stay engaged, learn the product, and use the tools and resources available to them.
  • Put the customer first while working together as a team.
  • Bring a positive attitude, strong work ethic, and professional approach every day.

• As an Automotive Sales Consultant, you will uncover what matters to each customer, present the right vehicle and solutions, earn their trust, and build lasting relationships that continue long after the sale.
• In this role, you will:
  • Demonstrate high moral and ethical standards in all aspects.
  • Be self-motivated to achieve performance and sales goals.
  • Maintain a three-month minimum average of 9 cars sold per month.
  • Ensure a minimum of one established appointment per day.
  • Maintain customer satisfaction scores at or above company standard.
  • Utilize dealership tools to maintain current product knowledge by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
  • Maintain manufacturer certifications by completing all required trainings and tests.
  • Continue developing product and industry knowledge by participating in educational opportunities including but not limited to: professional publications, online trainings, and in-person professional training opportunities.
  • Develop business by maintaining rapport with previous customers; suggesting trade-ins; utilizing community events as networking opportunities; responding to inquiries.
  • Project a competent, professional, and positive attitude and persona whether on the phone or in a face-to-face with a client.
  • Maintain and build customer relationships by proactively addressing customer concerns before and after the sale.
  • Monitor client accounts through equity-mining software and reach out to customers with appropriate opportunities.
  • Actively assist any guest who needs help and contribute to a team focused on providing an exceptional experience.
  • Effectively take each client through the Road to the Sale:

• Ability to stand or stand for extended periods of time
• Ability to stoop, kneel, crouch, crawl, reach, and stretch
• Ability to lift and carry 50 pounds
• Ability to work in conditions such as: varying temperatures and weather elements; noise, dust, and fumes
• Ability to work a flexible schedule, including weekends