Automotive Sales Consultant
Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement.
We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Pack Auto Group products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business in defined in our Core Values, Vision, and Mission statements.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long- and Short-Term Disability Insurance
- 401(k)
- Life insurance
- Critical Illness
- Hospital Indemnity
- Accident Insurance
- Paid vacation for full time employees
- Employee discount on cars, parts, and service
- Drug Free Work Environment
- Saturday lunches are provided.
- We’re passionate about our culture.
RESPONSIBILITIES:
- Essential Duties include the following. Other duties may be assigned.
- Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
- Has thorough knowledge of all dealership products and services.
- Satisfies the transportation needs of Internet-generated customers.
- Sells/leases and delivers a minimum required units per month.
- Directs customers to produce information resources, including those available on the Internet.
- Assists customers in selecting vehicles.
- Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
- Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.
- Handles all Internet sales inquiries personally.
- Coordinates Internet promotions with other dealerships, sales promotions, and advertising.
- Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens, and all dealership advertising.
- Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
- Works with webmaster to update the website frequently to attract new and repeat visitors.
- Takes photos of dealership inventory for use on the dealership site.
- Maintains an ongoing customer database to capture repeat business.
- Knows and understands the federal, state, and local laws that govern retail automobile sales.
- Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Keeps abreast of new products, features, accessories etc., and their benefits to customers.
- Attends product and sales training as requested by sales manager.
- Schedules first service appointment.
- Attends sales meetings.
- Maintain professional appearance.
- Other tasks as assigned.