Automotive Service Advisor
Summary
Handles customer service and workshop coordination for a Continental automobile service center, ensuring efficient repairs and customer satisfaction.
Position: Automotive Service Advisor
Salary: $2,400 - $2,700 + Incentives + OT
Working Hours / Days: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)
Responsibilities:
Ensure overall customer satisfaction with Aftersales service
Execute the core processes for company's service activities
Oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner
Liaise with other departments in ensuring that customers' needs are met (On time delivery, customer treatment, quality of repair, reasonable cost etc)
Provide initiative to ensure smooth and efficient operations
Ad hoc duties as and when assigned
Requirements:
At least 2 years of related working experience in Service Centres / Authorised Workshop handling Continental automobiles
Min Diploma or Advance Diploma in Engineering (Mechanical) or equivalent
Strong technical knowledge in Continental / European vehicles
Ability to work under pressure and tight deadlines
Able to work on weekends and commit to OT
Posses VALID Class 3 driving license
HOW TO APPLY:
We would like to invite interested applicants to click on the “APPLY NOW” button
We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Allison Ng Kim Lian
Registration no. R1986496EA
License: 12C6253
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