Automotive Service Advisor
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Automotive Service Advisor
Porsche Conshohocken | Conshohocken, PA
Compensation: $80,000–$125,000 annually
Schedule: Full-time, 5-day workweek with rotating Saturdays
Why Join Porsche Conshohocken?
- Competitive earning potential: $80,000–$125,000 annually
- Health benefits: Medical, FSA, dental, and vision insurance
- Retirement savings: 401(k) plan
- Additional coverage: Supplemental insurance options
- Career growth: Training and professional development opportunities
- Premium brand: Build your career with Porsche, one of the world's most respected automotive brands
Compensation details: The advertised annual range is the expected compensation range for this position. Actual compensation may vary based on experience, qualifications, and applicable compensation arrangements.
Drive Your Career Forward with Porsche
Porsche Conshohocken is looking for a customer-focused, motivated Service Advisor who takes pride in delivering an exceptional customer experience.
If you enjoy building relationships, communicating clearly, and helping customers navigate their vehicle service needs, this is an opportunity to grow your career with a prestigious luxury automotive brand.
You'll serve as a key connection between our customers and service team, ensuring every visit reflects the professionalism, quality, and attention to detail associated with Porsche.
What You'll Do
Customer Experience
- Welcome customers and assist with service requests.
- Listen carefully to vehicle concerns and communicate them to the service team.
- Build lasting customer relationships through professional, personalized service.
Service Communication
- Keep customers informed about repair progress, recommended services, timelines, and estimated costs.
- Provide timely updates and respond to customer questions.
- Follow up after service visits to support customer satisfaction.
Service Operations
- Document customer concerns and technician findings accurately.
- Prepare and maintain clear, complete work orders.
- Schedule appointments and handle incoming service calls.
- Help coordinate technician workflow and maintain an organized, efficient service department.
Technology & Standards
- Use dealership service software to manage customer interactions, work orders, and vehicle service history.
- Follow dealership procedures, Porsche brand standards, and applicable laws and regulations.
- Maintain a high level of professionalism, accuracy, and customer care.
What We're Looking For
- Strong communication and customer service skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Professional, customer-focused attitude and attention to detail.
- Willingness to learn and grow within the automotive industry.
- Valid driver's license.
- Previous automotive, dealership, or customer service experience is a plus.
- CDK dealership software experience is preferred.
We welcome candidates who bring strong customer service skills and a desire to build a long-term career in automotive service.
Work Schedule
- Full-time position.
- Five-day workweek with rotating Saturday shifts.
- Schedule details will be discussed during the interview process.
Ready to Accelerate Your Career?
Join Porsche Conshohocken and become part of a team committed to exceptional service, customer satisfaction, and professional excellence.
Apply today and take the next step in your automotive career.