Automotive Service Receptionist
Posted
Description
Receptionist (Service Department)
Huffines Kia McKinney
Why Work at Huffines:
Huffines operates 10 dealerships across McKinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to “WOW” our customers, team members, community, and peers.
Join a company consistently voted a “Top Places to Work” in DFW, where growth, opportunity, and customer excellence drive everything we do!
JOB DESCRIPTION:
The Service Department Receptionist answers incoming telephone calls and greets guests in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for the facility to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
JOB REQUIREMENTS:
- Schedule: Monday–Friday, 10:00 AM – 7:00 PM,
with occasional Saturdays required (8:00 AM – 5:00 PM).
One weekday off will be provided when working Saturday. - Greets all customers to create a great guest experience
- Directs customers to the appropriate department or point-of-contact
- Manages inbound phone inquiries and routes calls accordingly
- Coordinates questions and issues with the appropriate department personnel
- Provides administrative assistance as needed
- Will be trained and expanded to include loaner car coordinator
- Customer service advocate is the key to success in this role
COMPENSATION and BENEFITS:
- Competitive pay structure
- Work-life balanced culture
- Optional benefits including medical, vision, dental, and Health Savings Account (HSA)
- 401(k) retirement
- Company-paid life insurance
- Employee discounts
- Paid time off (PTO)
- Paid holidays
- Chaplain Services
DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing mepr