Automotive Stop Manager
Automotive Service Manager / Shop Manager (Operating Partner)
- RJ's Auto Pros , A GreatWater Garage
- Shop Address: 310 Tallmadge Rd Kent, OH 44240
- Shop Hours: M-F: 8AM-6PM EST
- Bi-weekly Salary + Monthly & Quarterly Performance Opportunities
Lead a High-Performing Automotive Shop
We’re looking for an experienced Automotive Service Manager / Shop Manager to lead the daily operations of a professional automotive repair facility. If you're a leader who enjoys building teams, driving performance, and delivering excellent customer service, we’d love to meet you.
We combine the personal culture of a neighborhood shop with the tools, systems, and support of a growing automotive network. Our Operating Partners lead their teams, maintain our standards, and ensure customers receive honest, high-quality service.
What You'll Do:
As the Operating Partner, you will lead the overall success of the shop. Great leaders in this role believe no task is too small when it comes to supporting the team and serving customers.
- Lead, coach, and develop the shop team
- Manage daily shop operations and workflow
- Maintain company standards, systems, and values
- Sell repair and maintenance services using transparent communication
- Monitor technician productivity and shop efficiency
- Conduct hiring, onboarding, and training of team members
- Perform employee coaching and performance reviews
- Manage inventory, vendor relationships, and warranty administration
- Monitor financial performance and shop profitability
- Handle customer concerns and service recovery
- Ensure shop safety and operational standards
What You Can Expect:
- Competitive Salary PLUS Monthly & Quarterly Incentives
- Paid training and skill development
- Modern tools and equipment
- Supportive team environment
- Career advancement opportunities
- Stable workflow and professional shop environment