What you will do

Handle technical cases from German-speaking dealer workshops through a ticketing system
Analyse fault codes, symptoms, live data and repair information to find the root cause
Guide technicians to the right repair, in clear written German
Document every case accurately and escalate complex cases to our Level 2 team with all the information they need
Spot recurring issues and share them with the engineering team
Build your expertise on electric and high-voltage vehicles through manufacturer training

What you bring

Hands-on experience in a dealer or independent workshop, with a focus on diagnostics
A technical qualification (e.g. Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician) or an engineering degree
Confident use of diagnostic tools, wiring diagrams and repair information systems
Fluent German and good professional English
An analytical, independent way of working, and the patience to handle a high volume of cases
The right to work in the EU

Nice to have

High-voltage / EV qualification (e.g. DGUV 209-093 level 2S/3S or equivalent)
Experience with a technical hotline, warranty or ticketing tools

What we offer

HUF 800,000–900,000 gross per month
Hybrid work from Budapest, with flexible home office (living elsewhere in Hungary? Talk to us!)
Monday to Friday, 08:00–17:00, no weekends
Full manufacturer technical training, including EV/HV
A clear career path: Level 1 → Level 2 → Senior Specialist → Team Lead
A new, growing international project from day one

Our process

A call with our recruiter, including a practical automotive diagnostics check, then a 1-hour interview with the hiring manager.

About MSX International

For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.

MSX is an equal opportunities employer. We welcome applications regardless of sex, race, disability, neurodiversity, age, sexual orientation, gender identity, religion or belief, or marital and parental status.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

16 openings across locations