AUTOMOTIVE TECHNICIAN FORD

Summary/Objective:

The Technician is responsible for performing repair and service on customer and dealership vehicles within management’s guidelines for productivity, safety and efficiency.

Essential Job Functions:

• Review vehicle history and any factory bulletins that apply to vehicle make and model, paying special attention to outstanding campaigns.
• Complete system diagnostics and automotive trouble shooting and testing
• Report required vehicle work to management for approval.
• Make notes regarding proposed and additional work on hard copy or technician terminal.
• Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.
• Help team members with customer retention and provide daily status report.
• Perform various vehicle repairs after approval and receipt of parts.
• Test drive vehicles as necessary to diagnose and verify repair.
• Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.
• Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.
• Participate in continuing education and maintain training and/or certification records.
• Keep work areas clean and maintain good condition of personal and shop tools.
• Other duties as assigned by management.