Automotive Training Specialist (59434)

Are you looking for a unique opportunity to advance your career in the Automotive field? Do you feel others could benefit from your knowledge in auto mechanics? Are you / were you ever ASE certified in auto repair or Wreckmaster certified in towing? Would you like to be? AAA Northeast can make that happen.

Have you ever managed or worked at an Auto Parts store, quick-lube bay at a dealership or franchise, or repair garage? Do you feel your career "turning the wrench" has hit it's peak and it's now time to take it to the next level? AAA Northeast can make that happen.

If the answer is "Yes" to any of the above, we want to speak with you! Apply now.

Step out of the service bay and into a respected teaching role—where your expertise is valued and your automotive industry knowledge stays sharp.

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

In this role, you will design and deliver existing technical training courses & related programs to incoming roadside assistance drivers, current employees seeking new certification, and any necessary outside staff (as needed). Role will involve building strategic relationships within our Automotive Services department to identify and deliver training needs.

What you will do:

• Facilitates training programs emphasizing technical skills, applications, vendor and product information, AAA quality standards and Five Diamond Member experience culture. Delivers training utilizing a variety of training techniques. Ensures trainees comprehend the complexity and depth of related information. Facilitates training programs in a variety of settings including formal classroom settings, various locations, regional training centers, distance learning and one-on-one training sessions. Training may take place indoors and outdoors in all weather conditions.
• Builds & maintains professional relationships with AAA partners and vendors, maintains high level of topical expertise and knowledge of all product offerings, industry trends, department policies and procedures. Participates in department meetings to communicate proactively the status of training initiatives, ideas, and concepts and to gather feedback from the management staff. Provides constructive coaching throughout training to help learners refine and enhance their technical and professional skills toward established standards.
• Working with the Safety Manager, supports the establishment of a safety culture by incorporating safe working practices and OSHA requirements in all training programs.