AV/IPTV Field Engineer

Summary:

The AV Field Engineer’s primary responsibility shall be to adjust, test, configure and commission Audio Video & IT systems, bringing projects to completion and ensuring quality. They must also understand design, demonstrate installation and commissioning techniques. The candidate must be able to understand large audio/video systems, have a solid technical background and have a understanding of video, audio, control, data/networking systems. The Field Engineer will work closely with the Field Manager, Engineers, Installers and Project Managers to provide both general and specific recommendations on installation standards, technologies, personnel, job specifics and implementation. For all types of systems, upon completion, the Field Engineer shall provide red lined drawings and, in some cases, may act as Project Supervisor.

Responsibilities:

• Attend project kick off meetings, providing your perspective of what’s needed to successfully commission AV systems.
• Proactively identify areas of concern with system design, equipment integration, and end-user functionality needs.
• Read, analyze, and notate floorplans, elevations, sections, signal drawings, mounting and pin details.
• Communicate with the client, project manager, and design engineer, providing accurate status updates, risk assessments, delay alerts, and suggestions.
• Create, modify, & test audio Digital Signal Processing (DSP) programs (Biamp, QSC, BSS).
• Deploy and test control system programs (Crestron, Extron, QSC).
• Configure, test, and verify operation of all AV system components, especially; projectors, displays, DSPs, amplifiers, speakers, control systems, video codecs, scalers, processors, transmitters & receivers, wireless mics, recording devices, touch panels, etc.
• Troubleshoot issues with IP networking, DHCP, DNS, routing protocols, multicast, IGMP, VoIP, SIP, and videoconferencing applications.
• Occasionally pull and terminate all types of video, audio, and control cabling with 95% accuracy.
• Complete system commissioning reports and perform system tests to verify proper functionality.
• Serve as installation “quality control inspector” of all work performed by Alpha Video staff and contractors, ensuring safety and quality standards are met.
• Provide effective end user training & event support for commissioned systems.
• Analyze and resolve service call escalations.
• Provide occasional Tier 3 technical support to Alpha Video employees and clients.
• Research new products to remain current as technology advances.
• Other duties as assigned.

Requirements:

• Up to 70% travel, occasionally on a last-minute basis.
• Occasional evening and weekend work.
• Complete and maintain an OSHA 30 Construction certification.
• Ability to pass a background check.
• Ability to obtain (shortly after hire) and maintain necessary gaming licenses.
• Maintain a valid driver's license.