AV/IT Technician

You will support audiovisual and IT operations for events, conference rooms, coworking spaces, and workplace facilities. You will help staff and event organizers use AV equipment, keep video-call systems and devices functional, maintain livestreams and videos, perform basic network and security-camera maintenance, and keep equipment and server rooms organized.

Responsibilities

• Help staff and third-party event organizers use AV equipment
• Ensure Google Meet, Cisco Webex, and conference-room equipment function properly
• Maintain and organize event livestreams and videos
• Perform moderate manual labor, including moving tables and mounting TVs
• Assist the Workplace Team with operational tasks
• Read and interpret equipment specifications and service manuals
• Administer equipment
• Identify improvements to spaces and amenities
• Keep server rooms and peripherals stocked, tidy, and organized
• Troubleshoot printer issues
• Provide IT training to new hires
• Keep iPads, TVs, Sonos, and company computers functional and up to date
• Perform basic maintenance of network infrastructure and IP security camera systems
• Handle general workplace tasks and space and fixture needs

Requirements

• Proficiency in audiovisual work, including video conferencing, audio system configuration, and basic event production
• Troubleshooting skills
• Organization and planning skills
• Experience with or willingness to learn TCP/IP networking, Dante, Extron, and audio/video recording formats
• Communication skills
• Ability to perform under pressure and meet strict deadlines
• Familiarity with or willingness to learn about entrepreneurship and the tech startup scene
• 1–3 years of related experience
• Ability to work onsite in Austin every day
• Commitment to the role for at least one year

Benefits

• 4 weeks of paid time off, including one week between Christmas and New Year’s
• Health, vision, and dental insurance paid 100% by Capital Factory
• 401k program with 50% company matching
• Life insurance
• Short- and long-term disability insurance
• Employee assistance program
• Parental leave, including 10 weeks of paid leave for birthing parents and 4 weeks for non-birthing parents
• $1,000 personal innovation budget on the first work anniversary and an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory
• Garage parking space, metro pass, or rideshare credits
• Access to the onsite gym