AV/IT Technician
You will support audiovisual and IT operations for events, conference rooms, coworking spaces, and workplace facilities. You will help staff and event organizers use AV equipment, keep video-call systems and devices functional, maintain livestreams and videos, perform basic network and security-camera maintenance, and keep equipment and server rooms organized.
Responsibilities
- Help staff and third-party event organizers use AV equipment
- Ensure Google Meet, Cisco Webex, and conference-room equipment function properly
- Maintain and organize event livestreams and videos
- Perform moderate manual labor, including moving tables and mounting TVs
- Assist the Workplace Team with operational tasks
- Read and interpret equipment specifications and service manuals
- Administer equipment
- Identify improvements to spaces and amenities
- Keep server rooms and peripherals stocked, tidy, and organized
- Troubleshoot printer issues
- Provide IT training to new hires
- Keep iPads, TVs, Sonos, and company computers functional and up to date
- Perform basic maintenance of network infrastructure and IP security camera systems
- Handle general workplace tasks and space and fixture needs
Requirements
- Proficiency in audiovisual work, including video conferencing, audio system configuration, and basic event production
- Troubleshooting skills
- Organization and planning skills
- Experience with or willingness to learn TCP/IP networking, Dante, Extron, and audio/video recording formats
- Communication skills
- Ability to perform under pressure and meet strict deadlines
- Familiarity with or willingness to learn about entrepreneurship and the tech startup scene
- 1–3 years of related experience
- Ability to work onsite in Austin every day
- Commitment to the role for at least one year
Benefits
- 4 weeks of paid time off, including one week between Christmas and New Year’s
- Health, vision, and dental insurance paid 100% by Capital Factory
- 401k program with 50% company matching
- Life insurance
- Short- and long-term disability insurance
- Employee assistance program
- Parental leave, including 10 weeks of paid leave for birthing parents and 4 weeks for non-birthing parents
- $1,000 personal innovation budget on the first work anniversary and an additional $500 each anniversary thereafter
- Coworking membership at Capital Factory
- Garage parking space, metro pass, or rideshare credits
- Access to the onsite gym