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AV Onsite Service Technician, Onsite Newport, Rhode Island

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AV Onsite Service Technician

Location: Onsite, Newport Rhode Island

Salary: $38–$42/hour, based on experience

Schedule: Four 10-hour shifts per week, with varying days based on team coverage. The schedule will typically include at least one weekend day per week.

Our client, a leading global Audio Visual Systems Integration firm, is seeking an experienced AV Onsite Service Technician to join its team at a customer site in Newport, Rhode Island.


Must have
  • Candidates must have a minimum of 2 + years of hands-on commercial AV installation and maintenance experience; including troubleshooting, servicing and maintaining professional audiovisual systems.
  • You'll be responsible for the daily operation, maintenance, troubleshooting and repair of sophisticated AV systems, including professional audio, video, projection, show control, interactive technologies and displays.
  • You'll also assist with occasional live events, client training, small installations and video conferencing.
  • The ideal candidate is a detail-oriented AV professional with strong diagnostic and problem-solving skills who can work independently in a fast-paced environment.

Responsibilities
  • Perform daily AV system start-ups, operational checks and preventive maintenance.
  • Diagnose faults and safely remove, repair, replace, test and restore AV equipment.
  • Operate and maintain professional audio, video, projection, show control, interactive and display systems.
  • Troubleshoot electronic hardware, software, signal flow and connectivity issues.
  • Support occasional live events, video conferencing and client training.
  • Assist with small AV installations, equipment upgrades and system modifications.
  • Coordinate with equipment manufacturers and vendors when necessary.
  • Follow standard operating procedures, safety requirements and maintenance checklists.
  • Maintain accurate service documentation and ensure reliable operation of the client's AV systems.

Qualifications Required
  • Solid Tier 1 AV experience, ideally approaching Tier 2 proficiency.
  • Experience operating, diagnosing, repairing and maintaining professional AV systems.
  • Knowledge of AV signal flow, cabling, connectivity and system components.
  • Understanding of AV networking, control systems, DSP and related software.
  • Strong PC and/or Mac operating system knowledge.
  • Experience using AV tools, test equipment and technical documentation.
  • Excellent troubleshooting, communication and customer service skills.
  • Ability to follow established procedures while responding effectively to unexpected technical issues.

Preferred
  • Experience with Crestron, Extron, QSC, Biamp, Dante or similar AV technologies.
  • Experience with projection systems, digital signage, show control and live event environments.
  • Familiarity with video conferencing systems and media servers.
  • AVIXA certification or willingness to obtain the applicable certification within six months.

Work Schedule
  • Four 10-hour shifts per week, with varying days based on team coverage.
  • The schedule will typically include at least one weekend day per week.
  • Exact days and hours will be determined.

Benefits & Perks
  • $38–$42/hour, based on experience.
  • Medical, dental and vision insurance.
  • 401(k), life and disability insurance.
  • Three weeks of paid time off and 12 company-paid holidays.
  • Professional training and career development.

Ready to put your AV expertise to work? Apply today!


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