AV Onsite Support Specialist – Melbourne CBD
Job Summary:
Provide hands-on AV support, troubleshooting, and user training at client sites in Melbourne CBD and surrounding areas, ensuring seamless system operation and exceptional service.
Why Join SKS Technologies?
Hands-On AV Experience: Work directly at client sites providing practical AV support and training.
Diverse System Exposure: Gain experience with a wide range of AV systems and conferencing platforms across multiple industries.
Make an Impact: Ensure seamless AV operations and deliver exceptional service that clients notice.
About SKS Technologies:
SKS Technologies is a publicly listed company delivering cutting-edge Electrical, Communications, and Audio-Visual solutions across Australia. With a strong presence in industries including commercial, mining, education, retail, finance, warehousing, and construction, we are committed to innovation, quality, and creating smarter, more connected environments for our clients.
Key Responsibilities:
Provide dedicated onsite AV support and rapid troubleshooting during business hours (Mon–Fri, 8:00 AM – 4:00 PM).
Conduct routine maintenance, software updates, and preventative checks.
Perform equipment inspections and system calibration, identifying potential issues.
Deliver operational training and guidance to end users.
Assist clients during meetings, presentations, and events.
Prepare post-visit reports and recommendations.
Collaborate with internal teams to continuously improve service delivery and system efficiency.
Qualifications & Experience:
Certificate or Diploma in Audio-Visual Technology, IT, Electronics, or related field.
Proven experience in AV support or technician roles, ideally in corporate or healthcare environments.
Strong knowledge of AV systems, signal flow, and conferencing platforms (Zoom, Teams, Crestron, etc.).
Experience in troubleshooting, maintenance, and user support.
Core Attributes:
Organisational excellence | Strong communication | Attention to detail | Team collaboration
Our Values:
Integrity | Collaboration | Quality | Growth