Aviation Logistics Dispatcher

DUTIES & RESPONSIBILITIES:

The Aviation Logistics Dispatcher duties and responsibilities include but are not limited to:

• Coordinate daily flight schedules, crew changes, and passenger and cargo movements in support of offshore operations.
• Communicate with offshore operations, helicopter operators, and logistics to confirm flight requirements, passenger readiness, cargo priorities, and schedule changes.
• Coordinate responses to weather-related disruptions, aircraft availability issues, changing operational priorities, and emergency transportation requests in accordance with established procedures.
• Verify that passenger manifests, travel requirements, and required preflight safety procedures are completed; identify and resolve passenger, baggage, cargo, and scheduling discrepancies before departure, escalating issues as necessary.
• Utilize designated aviation and logistics systems to manage flight requests, passenger movements, manifests, and required operational records.
• Maintain accurate flight activity records, spend tracking, and other assigned aviation logistics documentation.
• Review flight records and cost allocations for accuracy, investigate discrepancies, and coordinate corrections with Logistics and helicopter operators.
• Develop, maintain, and report aviation logistics performance metrics, including flight activity, aircraft utilization, passenger loads, spend, and other measures that support operational and cost performance.
• Analyze aviation logistics data to identify trends, inefficiencies, and improvement opportunities; recommend and implement approved changes to improve flight planning, aircraft utilization, service reliability, and cost efficiency.
• Identify and report recurring system or data-quality issues, including duplicate personnel or asset records and passenger check-in discrepancies.
• Coordinate supplemental ground transportation for passengers and cargo when required to support aviation logistics activities.
• Promote Incident Free Operations by following Talos HSE policies, established aviation logistics procedures, and applicable heliport requirements; promptly communicate operational safety concerns to the appropriate stakeholders.

EDUCATION & EXPERIENCE:

• Minimum of 5 to 7 years of experience coordinating dispatch activities for offshore operations or in a comparable logistics/operations role.
• High School Diploma or equivalent.

QUALIFICATIONS & SKILLS:

• Relevant experience in aviation logistics, offshore logistics, dispatching, or a similar operational environment; offshore oil and gas experience preferred.
• Working knowledge of flight scheduling, passenger and cargo coordination, manifests, crew changes, and aviation logistics processes preferred.
• Strong planning and organizational skills with the ability to manage multiple transportation requirements, changing priorities, and time-sensitive operational demands.
• Communicates effectively, both verbal and written.
• Ability to work effectively in a fast-paced operational environment and adapt to schedule changes, weather disruptions, aircraft availability, and other changing requirements.

CERTIFICATES & LICENSES:

• In GOA Operations a minimum of 30 CFR 250 (T-2) certification is required.

PHYSICAL REQUIREMENTS:

Offshore employees must be able to consistently meet the following physical requirements for the duration of a shift (14 consecutive - 12 hour days).

• STANDING – Ability to remain feet in an upright position at a workstation on hard/uneven surfaces (concrete/grating/steel) without moving about.
• WALKING – Ability to move about on foot on hard/uneven surfaces (concrete/grating/steel).
• LIFTING – Ability to raise or lower 50 lbs., from floor to waist, from one level to another.
• SWING ROPE – Must be able to transfer from boats to landing areas of the platforms during moderate to heavy seas.
• STAIRS – Ability to move up and down stairs while carrying equipment.
• BENDING/REACHING – Ability to bend the spine downward and forward at the waist. Ability to extend the hands and arms in any direction.
• HANDLING – Ability to hold, grasp and turn both hands with significant weight or resistance.
• PULLING/PUSHING – Ability to move equipment from one workstation to another.
• KNEELING – Ability to bend the legs at the knees to come to a rest.
• FINGER WORK – Ability to pick and pinch, working primarily with the fingers.
• TOLERANCE – Ability to tolerate extreme temperatures, adverse weather conditions, exposure to the elements, exposure to elevated noise/vibration and work in close quarters while wearing protective equipment and clothing.
• VISION – Must have depth perception to safely sense distance and sufficient peripheral vision to see objects and detect motion at wide angles.
• HEARING – Must understand detailed communication at normal levels and detect changes in sound levels.
• RESPIRATORY – Must be able to work in a variety of respiratory protection equipment.
• WORKING AT HEIGHTS – Must be able to climb ladders and scaffolds to perform work at elevated locations.