AVP/ASSOC, Specialist, Mortgage Loan Product Management, Consumer Banking Group

Develop and execute new product/pricing initiative to deliver the bank’s secured lending growth aspiration。

Coordinate and work closely with Sales, Credit and Operations to streamline the loan application and underwriting process for operational efficiency。

Provide the frontline a clear, relevant and timely product/program launch and necessary training supports。

Monitor, track and analyze sales performance and productivity, and take necessary actions to ensure a high-performing sales engine。

Constantly review, propose corrective actions and coordinate with key stakeholders to improve product/related process for better customer experience delivery。

Work with Marketing, Legal & Compliance for communications development and ensure that risks inherent in certain products are fully and clearly explained and all closures comply with regulatory requirement and Group policy。

Business requirements for ML related systems (e.g. Finacle; Leaps; CRM ) - UAT & LV