AVP - Business Strategy & Operations

AVP - Business Strategy and Operations - (2 pm - 11pm)

ABOUT TRACXN:

Tracxn is a leading global market intelligence platform tracking 7M+ private companies across 3,000+ sectors and 50+ geographies. Powered by a combination of human analysts and technology, we help Venture Capital firms, Private Equity, Investment Banks, and Corporates.

ABOUT THE ROLE:

We are looking for an Assistant Vice President - Business Strategy and Operations for our Sales vertical. You will be responsible for end-to-end ownership of the business, including revenue, customer engagement, and retention.

This is a leadership role where you will define strategy, drive execution, and lead cross-functional teams to achieve growth.

KEY RESPONSIBILITIES:

Business Ownership & Strategy:

- Own the P&L (profit and loss) for your vertical and deliver growth.

- Define go-to-market strategy, customer segments, and value propositions.

- Create quarterly and annual business plans aligned with company goals.

- Work with Product & Marketing to shape pricing, packaging, and positioning.

Sales & Expansion:

- Drive end-to-end sales, from outbound targeting through closure.

- Set and achieve sales targets; grow pipeline and improve conversion rates.

- Work with Sales Enablement on onboarding, training, and sales tools.

- Identify cross-sell and upsell opportunities within existing accounts.

Customer Engagement & Retention:

- Lead Customer Success and Account Management teams.

- Ensure smooth onboarding, adoption, and long-term value delivery.

- Build strong executive-level client relationships to drive renewals and expansion.

Team Leadership & Process Management:

- Lead a team of Sales Managers, CSMs, Renewal Managers, and Analysts, building a performance-driven culture with clear accountability.

- Partner with Product & Tech teams to share customer needs and close gaps.

- Own weekly business reviews and set up dashboards and reports to track KPIs and customer health across the vertical.

- Use data to run experiments, improve ROI, and inform strategic shifts.

WHAT WE ARE LOOKING FOR:

- 6 - 10 years of experience in business strategy, P&L ownership, or sales leadership.

- Proven experience managing cross-functional teams (Sales, CS, Renewals).

- Willingness to work in the US Timezone (2 PM - 11 PM IST).

- Data-driven mindset; strong analytical and decision-making skills.

- Excellent communication and stakeholder management skills.

- Preferred: experience in SaaS or enterprise sales.

- Preferred: prior experience selling to enterprise or global (US/EU) customers.

WHAT YOU CAN EXPECT AT TRACXN:

- Fixed work timings - 9 hrs x 5 days. Respect for personal time; no taking work home.

- A transparent, meritocratic culture where everyone explains the why behind their decisions.

- A candid and collaborative environment that values learning, curiosity, and open discussions.

- Opportunities to lead initiatives, mentor teams, and influence business decisions.

- Work closely with CXOs on high-impact projects driving Tracxn's growth.