AVP/Director of Business Banking

$1,000 Sign-on Bonus

*Paid out after 90 days with a satisfactory review*

WCCU Benefits

• 12 Federal Paid Holidays plus Paid Birthday Off & Paid WCCU Recharge Day Off
• Minimum of 2 Weeks Vacation plus 7 Days Paid Discretionary Time Off
• Tuition Reimbursement ($5250 per year)
• Competitive Medical, Dental, and Vision Benefits
• Flexible Spending & Dependent Care Accounts
• 401(k) Plan with Employer Match up to 6%
• Company Paid Life Insurance, Short Term and Long Term Disability Insurance
  and much more!

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for strategic direction and growth of business banking.
• Assists in the development and executes business banking growth plans aligned with Credit Union strategic objectives.
• Primarily focused on acquiring and retaining deposit growth, cash management adoption, new members and relationship expansion.
• Deepens business relationships by strengthening the adoption of merchant services, payroll solutions and other business banking products.
• Identifies opportunities to enhance business banking products, services, processes and delivery channels to ensure competitiveness.
• Monitors market conditions, competitors, portfolio trends and key performance indicators; reports progress to leadership.
• Helps develop scalable processes and resources as the program grows.
• Refers cross sell opportunities to proper internal channels with follow-up to ensure successful communication.

2. Assumes responsibility for business development and relationship management.
• Prospects for new business through calling, referrals, networking, and community involvement.
• Builds lasting relationships with business owners, executives, entrepreneurs and key decision-makers by forming trusted partnerships.
• Cultivates referral networks with accountants, attorneys, real estate professionals and business organizations.
• Conducts periodic relationship reviews to identify unmet needs and deepen the total business relationship.
• Provides day-to-day support for business accounts, coordinates onboarding, resolves routine service issues and ensures responsive follow-through.
• Represents the Credit Union professionally at business and community events.
• Organizes and participates in business lunches, roundtables, networking events and community discussions to expand WCCU’s visibility and partnerships.

3. Assumes responsibility for business deposits and cash management services.
• Attracts and retains business operating accounts and other deposit relationships.
• Promotes cash management, payment, receivables and digital business banking solutions.
• Identifies opportunities to bring both lending and deposit activity into comprehensive member relationships.
• Recommends service enhancements based on business member needs and competitive opportunities.

4. Assumes responsibility for supporting the growth of business lending relationships.
• Develops qualified commercial and small-business lending opportunities and maintains an active pipeline.
• Partners with loan originators to develop holistic business relationships encompassing lending, deposits and operating services; assumes selected business lending responsibilities as experience and business needs warrant.
• Balances growth objectives with credit quality, profitability, policy requirements and sound risk management.
• Maintains knowledge of key borrowing relationships and supports timely member follow-up.

5. Assumes responsibility for internal coordination, leadership development and succession readiness.
• Partners with Retail, Operations, Lending, Marketing, Finance and Compliance to deliver coordinated service.
• Strengthens internal referral practices and employee understanding of business banking capabilities.
• Maintains close working relationships with branch managers and Retail staff to support a consistent flow of referrals and help identify and serve business members’ needs.
• Provides guidance, coaching and leadership to assigned team members, as applicable.
• Develops toward broader Business Banking leadership responsibilities through increasing exposure to lending, relationship management, departmental operations and strategic execution; supports succession planning for the function.
• Participates in management meetings, strategic initiatives, and special projects as assigned.
• Maintains an active business development pipeline, tracks relationship and product results, and collaborates across departments to achieve market expansion priorities.

SCHEDULE
Salaried – Exempt; 40 Hours Weekly. Standard business hours with flexibility for member meetings and community events that largely occur after normal business hours.