AVP of Physicians Services - Administration - Full Time - 1st Shift

Under the general direction of the VP of Strategic Operations provides execution leadership for Ephraim McDowell Health’s Physician Practice and Ambulatory Services. This role is responsible for driving operational excellence, service line growth, and performance across both primary care and specialty care services. The AVP will have operational oversight for the Oncology Service Line, Primary Care, and Specialty Care.

The AVP will lead initiatives focused on improving patient access, optimizing financial performance, standardizing workflows, and strengthening provider recruitment strategies. Working closely with clinical and administrative leaders, this position plays a key role in aligning physician practice operations with the health system’s strategic goals for quality, growth, and patient experience.

Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust).

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Performance & Sustainability

• Standardize workflows and clinical operations across primary and specialty care practices.
• Implement strategies to improve operational efficiency, patient access, and quality outcomes.
• Drive initiatives that enhance patient experience and improve satisfaction scores.
• Oversee financial performance, budgeting, and expense management for the medical group.
• Develop and manage operating and capital budgets for ambulatory services.
• Identify opportunities to improve revenue cycle performance and optimize financial outcomes.

Strategic Leadership & Growth

• Collaborate with executive leadership enable growth initiatives including service line expansion, provider recruitment strategy, access optimization, and market development.
• Translate health system strategy into measurable operational goals across employed and affiliated physician practices.

Team Leadership

• Build high-performing teams through leadership development, accountability frameworks, and coaching.
• Foster strong collaboration between clinical and administrative leadership.
• Promote a culture focused on F.I.R.S.T Values

WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:

Works primarily in a standard office environment while occasionally visiting patient areas.Must be able to work under stress and be adaptable to new situations.

CONTACTS WITH OTHERS:

Medical Staff, Department Directors, Medical Director, Administration, Supervisors, Associates, Patients, Families, and Visitors.

EQUIPMENT USED/SPECIAL SKILLS REQUIRED:

• Strategic thinking and organizational leadership
• Financial management and budgeting expertise
• Strong relationship-building and collaboration skills
• Ability to influence and engage senior-level stakeholders
• Excellent written, presentation, and facilitation skills
• Proven ability to develop teams and foster a motivating work environment