AVP, Operational Resilience & Business Continuity, Corporate Service & Governance

Responsibilities

• Support BCM and Operational Resilience activities, including tracking and maintaining business service criticality and impact tolerance assessments.
• Coordinate scenario testing exercises, including logistics, preparation of materials and documentation.
• Stay informed of regulatory developments and industry best practices relevant to operational resilience.
• Monitor real-time news, geopolitical events, natural disasters, and technological outages across the APAC region, and assess potential impacts on the bank.
• Support the ongoing refinement and simplification of recurring processes where applicable.
• Maintain updated lists of BCP Coordinators and manage relevant group email distribution lists.

Requirements

• Bachelor’s degree with a minimum of 5 years experience in a relevant field.
• Relevant experience in operational resilience, business continuity management (BCM), risk management, or similar functions.
• Working knowledge of regulatory expectations such as MAS BCM Guidelines is an advantage.
• Strong coordination, communication, and stakeholder engagement skills, with the ability to build effective working relationships across teams.
• Ability to manage multiple tasks concurrently and deliver within tight timelines.
• Exposure to coordinating cross-functional teams and involvement in collaborative risk mitigation initiatives is an advantage.
• Exposure to process improvement or efficiency enhancement is an advantage.

• Analytical mindset with strong attention to detail.
• Project and program management capabilities.
• Proficiency in Microsoft Excel and PowerPoint.
• Strong relationship building and stakeholder engagement.
• Strong coordination and communication skills.