Awake Overnight Crisis Peer Mentor

The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff.

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East

House considers factors such as (but not limited to) scope and responsibilities of the position,

candidate's work experience, education/training, key skills, internal peer equity, as well as, market

and organizational considerations when extending an offer. The hiring process for this position may

require a criminal background check and/or motor vehicle records check. Any verbal or written offer

made is contingent on satisfactory results, as determined by Human Resources.

Key Responsibilities:

Guest Support in Recovery:

• Assist guests in articulating and achieving their recovery goals.
• Identify and help remove barriers to community integration.
• Provide appropriate interventions based on guests’ goals.
• Observe and document guests’ progress towards meeting objectives.
• Communicate effectively with other Program staff to integrate guest services.

Maintaining Safety:

• Monitor the environment regularly to ensure the safety of guests and the facility.
• Respond immediately to crises and emergencies in accordance with organizational policies and procedures.
• Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff.

Coordinated Guest Support:

• Respond to warm line calls from individuals in crisis.
• Facilitate timely access to services through check-in and check-out activities.
• Provide role modeling and demonstrate effective coping techniques and self-help strategies to guests.

Facility Maintenance and Support:

• Perform regular light housekeeping and restocking of the facility.
• Provide clerical support, including making copies, setting up files or folders, as directed by the immediate supervisor.
• Prepare household supply inventory as directed.

Documentation:

• Maintain documentation to the standards defined by regulators, funders, and organizational policies.
• Perform chart audits as assigned by the immediate supervisor.