AWS Business Operations Specialist

We are seeking an AWS Business Operations Specialist to boost the efficiency and growth of our AWS business operations with data-driven guidance. You will partner with stakeholders on CRM governance, AWS ACE opportunity tracking, and operational reporting while helping project teams deliver on schedules and outcomes.

Responsibilities

• Evaluate AWS sales and operational metrics by managing internal CRM platforms, AWS ACE opportunity tracking, and monitoring revenue, usage, and forecasting
• Align reporting with the Operations team to ensure internal and external data outputs remain consistent and accurate
• Recommend operational improvements that increase the return on investment for AWS initiatives
• Develop financial briefs and slide materials for executive management consumption
• Support project teams in managing AWS opportunities from planning through execution
• Monitor project timelines, milestones, and deliverables to verify goals are achieved
• Contribute to partner and alliance strategy discussions, including resource allocation and risk evaluation
• Uncover workflow bottlenecks and process inefficiencies and suggest changes to simplify operations
• Apply operational best practices and introduce automation to strengthen workflow efficiency

Requirements

• Bachelor’s or Master’s degree in business, finance, information technology, or a related area
• Minimum of 8 years of experience in the IT sector
• At least 3 years of experience in roles such as lead, manager, owner, architect, or coordinator
• Minimum of 2 years of experience managing teams of 20 or more people
• Experience with 5 full end-to-end project cycles or delivering a product launch or major product feature
• Ability to proactively organize and analyze data and translate insights into actionable steps
• Demonstrated experience in business and partnership operations
• Strong analytical capabilities with experience interpreting financial information
• Working knowledge of project management software and core project management practices
• Excellent communication and interpersonal skills to work with varied teams and stakeholders
• Ability to operate autonomously and collaborate effectively within a team
• Well-developed problem-solving skills and the ability to make informed decisions
• Knowledge of cloud security and compliance requirements
• Advanced English (C1) skills, written and spoken

Nice to have

• Prior work in a similar function within a System Integrator (SI) or Global System Integrator (GSI) setting
• Experience creating automated self-service reporting and dashboards with Looker, Power BI, Tableau, or similar BI tools

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn