AWS Data Platform Support Engineer
Summary
A support engineer based in Jakarta who bridges the Support and Data teams: handling incidents, monitoring data pipelines, and assisting with AWS infrastructure in customer environments as part of managed data services, plus documenting procedures and onboarding new customers.
Westcon-Comstor is seeking an AWS Data Support Engineer to bridge the gap between Support and Data teams in Jakarta. You will handle incidents, monitor data pipelines, and assist with AWS infrastructure in customer environments, ensuring data platforms run reliably and securely.
You will contribute to continuous service improvements, document procedures, and onboard new customers to managed data services, collaborating closely with Support and Data teams.