Azure DevOps Administrator

Role: Azure DevOps Administrator

Company Name : Maitsys | IT Solutions And Digital Transformation Company

Employment Type : Full Time

Location : Remote

Job Summary :

Maitsys is seeking an Azure DevOps Administrator with strong hands-on experience administering Azure DevOps, particularly Azure Boards, inherited process templates, work item customization, project structures, permissions, reporting, integrations, and governance. This role will configure and support a standardized project-management environment for a large, cross-functional transformation program while maintaining platform security, auditability, reliability, and adoption.As an Azure DevOps Administrator, you will translate business and delivery requirements into scalable Azure DevOps configurations, support project teams through onboarding and day-to-day administration, manage controlled platform changes, and provide troubleshooting, documentation, and user guidance. The position requires close collaboration with program leadership, project managers, product owners, delivery teams, business stakeholders, and the DevOps Center of Excellence, with the ability to communicate technical concepts clearly to technical and non-technical audiences.

Duties and Responsibilities :

• Administer Azure DevOps organizations, projects, teams, and project-level configurations in accordance with enterprise standards.
• Configure and maintain inherited process templates, work item types, fields, forms, states, transitions, rules, reason values, and backlog behavior.
• Design and manage work item hierarchies and relationships across portfolios, epics, features, user stories, tasks, defects, risks, issues, decisions, milestones, and other approved work item types.
• Configure and maintain Areas, Iterations, team backlogs, sprint settings, delivery plans, queries, charts, dashboards, and notifications.
• Partner with business and program stakeholders to evaluate configuration requests, identify platform constraints, recommend sustainable options, and implement approved changes.
• Perform impact analysis and regression validation before deploying changes to shared process templates or production projects.
• Plan and execute bulk work item creation, updates, imports, exports, and data corrections using supported Azure DevOps features, Excel integration, CSV, REST APIs, or approved migration utilities.
• Validate data quality after imports or configuration changes, including required fields, state mappings, parent-child relationships, links, assignments, history, and reporting consistency.
• Configure and administer users, teams, Microsoft Entra ID groups, security groups, access levels, and role-based permissions using least-privilege principles.
• Maintain project and permission standards, including controlled administrator groups, naming conventions, access reviews, and separation of duties.
• Support governance, audit, and compliance requirements by maintaining traceable approvals, change records, access evidence, configuration documentation, and operational procedures.
• Develop and maintain dashboards, Analytics Views, queries, and Power BI-ready data structures for program status, milestones, risks, dependencies, backlog health, and delivery reporting.
• Support integrations between Azure DevOps and approved enterprise tools, and troubleshoot authentication, permissions, data synchronization, and reporting issues.
• Develop administrative automation and validation scripts using PowerShell, Azure DevOps REST APIs, or similar approved technologies.
• Provide day-to-day platform support, triage incidents and service requests, perform root-cause analysis, and coordinate escalations with Microsoft or internal platform teams when needed.
• Create and maintain configuration specifications, runbooks, standard operating procedures, knowledge articles, training materials, and release notes.
• Provide onboarding, office-hours support, and practical guidance to project managers, product owners, analysts, and delivery teams on effective use of Azure Boards.
• Monitor platform usage and configuration consistency and proactively identify opportunities to simplify administration, reduce manual effort, and improve user experience.
• Operate independently, prioritize competing requests, and deliver configuration changes within established change-control and release-management processes.

Skills and Experience :

• 6+ years of IT experience, including enterprise application administration, DevOps or application lifecycle management, platform support, or related disciplines.
• 3+ years of hands-on Azure DevOps administration experience, with strong emphasis on Azure Boards and project administration.
• Demonstrated expertise customizing inherited processes, work item types, fields, forms, states, rules, reason values, backlog levels, Areas, and Iterations.
• Hands-on experience with Azure DevOps permissions, teams, security groups, access levels, Microsoft Entra ID integration, and least-privilege administration.
• Experience supporting enterprise-scale project or portfolio management use cases, including Agile, Scrum, Kanban, waterfall, or hybrid delivery methods.
• Experience with work item imports, exports, migration, mapping, reconciliation, and post-load data validation.
• Working knowledge of Azure DevOps REST APIs and scripting using PowerShell, Python, or similar languages for administration and automation.
• Experience developing Azure DevOps queries, dashboards, Analytics Views, and reporting integrations such as Power BI.
• Understanding of Azure DevOps audit logs, change control, access reviews, segregation of duties, data retention, and audit-evidence requirements.
• Ability to analyze complex configuration requests, explain product constraints, and recommend maintainable solutions without unnecessary customization.
• Strong troubleshooting, technical documentation, organizational, prioritization, and time-management skills.
• Strong partnership, facilitation, and communication skills, including the ability to coordinate with technical and business stakeholders at multiple levels.
• Ability to work independently with limited direction in a fast-paced environment and provide guidance to less experienced administrators and users.
• B.A. or B.S. in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Experience :

• Experience supporting Azure DevOps environments used primarily for enterprise work management and portfolio reporting.
• Experience with process-template consolidation, inherited-process governance, project onboarding, and controlled configuration releases.
• Experience integrating Azure DevOps data with Power BI, Microsoft Teams, SharePoint, ServiceNow, or other approved enterprise platforms.
• Working knowledge of Git repositories, branch policies, pipelines, and release concepts sufficient to support project-level administration and coordinate with engineering platform teams.
• Experience supporting regulated, audited, or controls-driven environments.