B2B Collections / Accounts Receivable Agent - Alabang
We are hiring for B2B Collections / Accounts Receivable Agents to join a growing team at Alabang. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts.
Key Responsibilities
- Contact customers via phone and email to collect overdue payments
- Negotiate payment arrangements and offer suitable solutions to delinquent accounts
- Maintain accurate records of collection activities and customer interactions
- Provide excellent customer service while handling difficult customer situations
- Collaborate with team members and management to meet collection targets
- Follow company policies and legal guidelines during collection processes
Requirements
- At least a senior high school graduate
- Must have at least 2 years of B2B collections and Accounts Receivable experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Alabang, Muntinlupa
- Amenable to work on graveyard shift and shifting schedule
- Can start ASAP
Benefits
- Free HMO
- Free Dependents
- Night Differential
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
Skills
As published by workable · 8 questions
Basics
First name, Last name, Email, Headline, Phone, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?
Pick from a list (8)
- Are you currently enrolled or have plans in enrolling in school?
- Do you have any plans to work abroad in the next two years?
- Are you willing to work fully onsite?
- Are you willing to work on shifting schedule and graveyard shift?
- Are you willing to work during weekends, holidays, and render paid overtime?
- Are you currently employed?
- Are you willing to undergo both virtual and onsite recruitment processes?
- Do you have at least 2 years of B2B Collections and Accounts Receivable experience?